For the complete documentation index, see llms.txt. This page is also available as Markdown.

Feedback

Get a feedback by ID

get
Query parameters
idstringRequired

The UUID of the feedback to retrieve

Header parameters
X-API-KEYstringRequired

Partner API Key

X-API-SECRETstringRequired

Partner API Secret

Responses
200

The feedback has been successfully retrieved.

application/json
idstringRequired

Unique identifier

createdAtstring · date-timeRequired

Creation timestamp

updatedAtstring · date-timeRequired

Last update timestamp

sourcestring · enumRequired

Data sources associated with the customer

Possible values:
classstring · enumRequired

Class of the review

Possible values:
textstring · nullableRequired

Review text content

Default: null
htmlstring · nullableRequired

Review html content - Email only

Default: null
externalIdstring · nullableRequired

External identifier of the review

Default: null
ratingnumber · nullableRequired

Review rating - from 0 to 5 (can be null if the review has no rating)

Default: null
languagestring · enumRequired

Language used to generate review responses

Possible values:
polaritystring · enumRequired

Detected review polarity

Possible values:
spamScorenumber · nullableRequired

Spam score, if available. Lower is better; scores can be negative or positive. Messages above 5 are generally considered spam.

Default: null
likeRecommendedboolean · nullableRequired

Only for social network comments. Determines whether the post comment should be liked or not

Default: null
replyRecommendedboolean · nullableRequired

Only for social network comments. Determines whether the post comment should have a reply or not

Default: null
hideRecommendedboolean · nullableRequired

Only for social network comments. Determines whether the post comment should be hidden or not

Default: null
analyzedbooleanRequired

Whether or not the review has been analyzed by the system

csatIndexnumber · nullableRequired

Customer Satisfaction Index for the content's feedback. Only for survey feedbacks with CSAT question type.

Default: null
npsValuenumber · nullableRequired

Net Promoter Score value for the content's feedback. Only for survey feedbacks with NPS question type.

Default: null
deletedbooleanRequired

Determines whether review has been removed from its source platform

importedbooleanRequired

Determines if the review has been imported manually (eg. via CSV import) or automatically via an integration

get/partners/feedback
GET /partners/feedback?id=text HTTP/1.1
Host: api.fullwhere.com
X-API-KEY: text
X-API-SECRET: text
Accept: */*
{
  "id": "text",
  "createdAt": "2026-01-01T00:00:00.000Z",
  "updatedAt": "2026-01-01T00:00:00.000Z",
  "context": {
    "id": "text",
    "createdAt": "2026-01-01T00:00:00.000Z",
    "updatedAt": "2026-01-01T00:00:00.000Z",
    "brandId": "text",
    "storeId": "text",
    "purchaseId": "text",
    "customerId": "text",
    "contactFormId": "text",
    "surveyId": "text",
    "surveyTrackerId": "text",
    "supportEmailId": "text",
    "socialPostId": "text",
    "link": "text",
    "status": "PROCESSED",
    "archived": true,
    "responseTime": 1,
    "interactionTime": 1,
    "reactionTimes": 1,
    "allowEmailReply": true,
    "allowSmsReply": true
  },
  "source": "AutoGestion",
  "class": "Review",
  "text": "text",
  "html": "text",
  "externalId": "text",
  "rating": 1,
  "language": "af",
  "tags": [
    {
      "id": "text",
      "createdAt": "2026-01-01T00:00:00.000Z",
      "updatedAt": "2026-01-01T00:00:00.000Z",
      "tag": "text",
      "color": "text"
    }
  ],
  "attributes": [
    {
      "id": "text",
      "createdAt": "2026-01-01T00:00:00.000Z",
      "updatedAt": "2026-01-01T00:00:00.000Z",
      "attribute": "text",
      "type": "SINGLE_SELECT",
      "autoDetected": true,
      "fromPossibleValue": "text",
      "text": "text",
      "rating": "text",
      "value": "text"
    }
  ],
  "themes": [
    "Complaint"
  ],
  "emotions": [
    "Disappointment"
  ],
  "polarity": "Positive",
  "metadata": {
    "googleMyBusiness": {
      "starRating": "STAR_RATING_UNSPECIFIED",
      "name": "text",
      "reviewId": "text",
      "createTime": {},
      "updateTime": {},
      "comment": "text",
      "medias": [
        {
          "mediaFormat": "MEDIA_FORMAT_UNSPECIFIED",
          "name": "text",
          "locationAssociation": {
            "category": "CATEGORY_UNSPECIFIED",
            "priceListItemId": "text"
          },
          "googleUrl": "text",
          "thumbnailUrl": "text",
          "createTime": "2026-01-01T00:00:00.000Z",
          "dimensions": {
            "widthPixels": 1,
            "heightPixels": 1
          },
          "insights": {
            "viewCount": "text"
          },
          "attribution": {
            "profileName": "text",
            "profilePhotoUrl": "text",
            "takedownUrl": "text",
            "profileUrl": "text"
          },
          "description": "text",
          "sourceUrl": "text",
          "dataRef": {
            "resourceName": "text"
          }
        }
      ],
      "reviewMediaItems": [
        {
          "thumbnailUrl": "text",
          "thumbnailLabel": "text",
          "videoUrl": "text"
        }
      ],
      "reviewer": {
        "displayName": "text",
        "profilePhotoUrl": "text",
        "isAnonymous": true
      },
      "reviewReply": {
        "updateTime": {},
        "comment": "text",
        "reviewReplyState": "text"
      }
    },
    "gmail": {
      "id": "text",
      "threadId": "text",
      "labelIds": [
        "text"
      ],
      "snippet": "text",
      "historyId": "text",
      "internalDate": "text",
      "payload": {
        "body": {
          "attachmentId": "text",
          "data": "text",
          "size": 1
        },
        "filename": "text",
        "headers": [
          {
            "name": "text",
            "value": "text"
          }
        ],
        "mimeType": "text",
        "partId": "text",
        "parts": "[Circular Reference]"
      },
      "sizeEstimate": 1,
      "raw": "text",
      "classificationLabelValues": [
        {
          "labelId": "text",
          "fields": [
            {
              "fieldId": "text",
              "selection": "text"
            }
          ]
        }
      ],
      "read": true,
      "from": {
        "name": "text",
        "email": "text"
      },
      "to": [
        {
          "name": "text",
          "email": "text"
        }
      ],
      "cc": [
        {
          "name": "text",
          "email": "text"
        }
      ],
      "subject": "text",
      "date": "2026-01-01T00:00:00.000Z"
    },
    "outlook": {
      "importance": "low",
      "inferenceClassification": "focused",
      "id": "text",
      "conversationId": "text",
      "categories": [
        "text"
      ],
      "changeKey": "text",
      "createdDateTime": "text",
      "lastModifiedDateTime": "text",
      "subject": "text",
      "sentDateTime": "text",
      "receivedDateTime": "text",
      "sender": {
        "emailAddress": {
          "address": "text",
          "name": "text"
        }
      },
      "from": {
        "emailAddress": {
          "address": "text",
          "name": "text"
        }
      },
      "toRecipients": [
        {
          "emailAddress": {
            "address": "text",
            "name": "text"
          }
        }
      ],
      "ccRecipients": [
        {
          "emailAddress": {
            "address": "text",
            "name": "text"
          }
        }
      ],
      "bccRecipients": [
        {
          "emailAddress": {
            "address": "text",
            "name": "text"
          }
        }
      ],
      "replyTo": [
        {
          "emailAddress": {
            "address": "text",
            "name": "text"
          }
        }
      ],
      "body": {
        "contentType": "text",
        "content": "text"
      },
      "bodyPreview": "text",
      "conversationIndex": "text",
      "flag": {
        "flagStatus": "notFlagged",
        "completedDateTime": {
          "dateTime": "text",
          "timeZone": "text"
        },
        "dueDateTime": {
          "dateTime": "text",
          "timeZone": "text"
        },
        "startDateTime": {
          "dateTime": "text",
          "timeZone": "text"
        }
      },
      "internetMessageId": "text",
      "isDeliveryReceiptRequested": true,
      "isReadReceiptRequested": true,
      "parentFolderId": "text",
      "uniqueBody": {
        "contentType": "text",
        "content": "text"
      },
      "hasAttachments": true,
      "isDraft": true,
      "isRead": true,
      "webLink": "text",
      "internetMessageHeaders": [
        {
          "name": "text",
          "value": "text"
        }
      ],
      "attachments": [
        {
          "id": "text",
          "contentType": "text",
          "isInline": true,
          "lastModifiedDateTime": "text",
          "name": "text",
          "size": 1
        }
      ],
      "extensions": [
        {
          "id": "text"
        }
      ],
      "multiValueExtendedProperties": [
        {
          "id": "text",
          "value": [
            "text"
          ]
        }
      ],
      "singleValueExtendedProperties": [
        {
          "id": "text",
          "value": "text"
        }
      ]
    },
    "zenchef": {
      "id": 1,
      "external_site": "text",
      "external_id_site": "text",
      "source_partner": "text",
      "source_partner_id": "text",
      "partner_id": 1,
      "restaurant_id": 1,
      "booking_id": 1,
      "guest_id": 1,
      "email": "text",
      "name": "text",
      "sexe": "text",
      "url": "text",
      "reply": 1,
      "source_date": "text",
      "command_id": "text",
      "booking": {},
      "guest": {},
      "replies": [
        {
          "id": 1,
          "review_id": 1,
          "reply": "text",
          "is_gpt_generated": 1,
          "created_at": "text",
          "updated_at": "text"
        }
      ],
      "tags": [
        {
          "id": 1,
          "name": "text",
          "polarity": "text",
          "type": "text",
          "pivot": {
            "review_id": 1,
            "polarity_tag_id": 1
          }
        }
      ],
      "created_at": "text",
      "updated_at": "text",
      "service": 1,
      "service_body": "text",
      "menu": 1,
      "menu_body": "text",
      "ambiance": 1,
      "ambiance_body": "text",
      "value_for_money": 1,
      "value_for_money_body": "text",
      "body": "text",
      "global": 1,
      "read": 1
    },
    "deliveroo": {
      "order_uuid": "text",
      "created_at": "text",
      "rating_comment": "text",
      "rating_stars": 1,
      "restaurant_id": "text",
      "frequency": {
        "customer_orders": 1
      },
      "refund": {
        "order_id": "text",
        "order_uuid": "text",
        "order_drn_id": "text",
        "order_number": 1,
        "branch_id": 1,
        "branch_name": "text",
        "order_date": "text",
        "order_refund_status": "text",
        "order_type": "text",
        "refund_total": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "refund_paid_by_restaurant_total": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "order_total": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "order_sub_total": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "order_gross_merchandise_value": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "items": [
          {
            "id": "text",
            "name": "text",
            "quantity": 1,
            "restaurant_name": "text",
            "refund_reason": "text",
            "unit_price": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "total_price": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "total_unit_price": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "modifiers": [
              {
                "name": "text"
              }
            ],
            "category_name": "text"
          }
        ],
        "compensations": [
          {
            "photos": {},
            "refund_status": "text",
            "id": 1,
            "refund_date": "text",
            "status": "text",
            "action_id": "text",
            "input_description": "text",
            "selected_resolution": {
              "resolution_type": "text",
              "source": "text",
              "repeat_order_id": "text",
              "repeat_order_drn_id": "text",
              "amount": {
                "fractional": 1,
                "formatted": "text",
                "currency_code": "text"
              }
            },
            "compensated_items": [
              {
                "name": "text",
                "id": "text",
                "reason": "text"
              }
            ]
          }
        ]
      },
      "order": {
        "id": "text",
        "items": [
          {
            "name": "text",
            "quantity": 1,
            "unit_price": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "total_price": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "total_unit_price": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "modifiers": [
              {
                "name": "text"
              }
            ],
            "category_name": "text"
          }
        ],
        "restaurant_id": "text",
        "amount": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "status": "text",
        "rejection_reason": "text",
        "order_number": "text",
        "timeline": {
          "placed_at": "text"
        },
        "customer": {
          "id": 1
        },
        "paid_in_cash": {
          "fractional": 1,
          "formatted": "text",
          "currency_code": "text"
        },
        "short_drn": "text",
        "drn_id": "text"
      },
      "reply": {
        "content": "text",
        "order_uuid": "text",
        "order_drn_id": "text",
        "status": "text",
        "author_name": "text",
        "created_at": "text",
        "rejection_reason": "text",
        "failure_type": "text",
        "credit_amount": 1,
        "credit_currency_code": "text"
      }
    },
    "tripadvisor": {
      "alertStatus": true,
      "rating": 1,
      "status": "text",
      "id": 1,
      "translationType": "text",
      "attribution": "text",
      "roomTip": "text",
      "title": "text",
      "text": "text",
      "username": "text",
      "language": "text",
      "userInfo": {
        "helpfulVotes": 1,
        "contributionCount": 1,
        "homeTown": "text",
        "avatarUrl": "text"
      },
      "additionalRatings": [
        {
          "rating": 1,
          "ratingLabel": "text"
        }
      ]
    },
    "ubereats": {
      "uuid": "text",
      "timestamp": "text",
      "rating": 1,
      "comment": "text",
      "tags": [
        "text"
      ],
      "menuItemReviews": [
        {
          "__typename": "text",
          "id": "text",
          "rating": true,
          "name": "text",
          "comment": "text",
          "tags": [
            "text"
          ]
        }
      ]
    },
    "sevenrooms": {
      "recommend_to_friend": "Yes",
      "feedback_type": "text",
      "reservation_id": "text",
      "order_id": "text",
      "reservation_date": "text",
      "received_date": "text",
      "created_date": "text",
      "overall": "text",
      "food": "text",
      "drinks": "text",
      "ambience": "text",
      "service": "text",
      "notes": "text"
    },
    "email": {
      "From": "text",
      "FromName": "text",
      "FromFull": {
        "Email": "text",
        "Name": "text",
        "MailboxHash": "text"
      },
      "To": "text",
      "ToFull": [
        {
          "Email": "text",
          "Name": "text",
          "MailboxHash": "text"
        }
      ],
      "Cc": "text",
      "CcFull": [
        {
          "Email": "text",
          "Name": "text",
          "MailboxHash": "text"
        }
      ],
      "Bcc": "text",
      "BccFull": [
        {
          "Email": "text",
          "Name": "text",
          "MailboxHash": "text"
        }
      ],
      "OriginalRecipient": "text",
      "Subject": "text",
      "ReplyTo": "text",
      "Date": "text",
      "MailboxHash": "text",
      "Tag": "text",
      "MessageID": "text",
      "Status": "text",
      "MessageStream": "text",
      "TextBody": "text",
      "HtmlBody": "text",
      "StrippedTextReply": "text",
      "Headers": [
        {
          "Name": "text",
          "Value": "text"
        }
      ],
      "BlockedReason": "text",
      "Attachments": [
        {
          "Name": "text",
          "ContentID": "text",
          "ContentType": "text",
          "ContentLength": 1,
          "Disposition": "text"
        }
      ]
    },
    "site": {
      "fields": [
        {
          "type": "TEXT",
          "id": "text",
          "values": [
            "text"
          ],
          "label": "text",
          "verticalIndex": 0,
          "horizontalIndex": 0
        }
      ]
    },
    "metaMessage": {
      "id": "text",
      "created_time": "text",
      "from": {
        "id": "text",
        "email": "text",
        "name": "text",
        "username": "text"
      },
      "is_unsupported": true,
      "message": "text",
      "reactions": {
        "data": [
          {
            "reaction": "text",
            "users": [
              {
                "username": "text",
                "id": "text"
              }
            ]
          }
        ],
        "paging": {
          "cursors": {
            "before": "text",
            "after": "text"
          },
          "next": "text"
        }
      },
      "fullwhereReaction": "text",
      "story": {
        "mention": {
          "link": "text",
          "id": "text"
        },
        "reply": {
          "link": "text",
          "id": "text"
        },
        "reply_to": {
          "link": "text",
          "id": "text"
        }
      },
      "tags": {
        "data": [
          {
            "name": "text"
          }
        ]
      },
      "shares": {
        "data": [
          {
            "id": "text",
            "link": "text",
            "description": "text"
          }
        ],
        "paging": {
          "cursors": {
            "before": "text",
            "after": "text"
          },
          "next": "text"
        }
      },
      "to": {
        "data": [
          {
            "id": "text",
            "username": "text",
            "email": "text",
            "name": "text"
          }
        ]
      },
      "attachments": {
        "data": [
          {
            "id": "text",
            "type": "text",
            "mime_type": "text",
            "name": "text",
            "size": 1,
            "file_url": "text",
            "image_data": {
              "width": 1,
              "height": 1,
              "max_height": 1,
              "max_width": 1,
              "url": "text",
              "preview_url": "text",
              "image_type": 1,
              "render_as_sticker": true,
              "animated_gif_preview_url": "text",
              "animated_gif_url": "text",
              "animated_webp_preview_url": "text",
              "animated_webp_url": "text",
              "raw_gif_image": "text",
              "raw_webp_image": "text",
              "cta": {
                "title": "text",
                "type": "text",
                "url": "text"
              },
              "subtitle": "text",
              "title": "text",
              "is_silhouette": "text"
            },
            "video_data": {
              "url": "text"
            },
            "generic_template": {
              "cta": [
                {
                  "title": "text",
                  "type": "text",
                  "url": "text"
                }
              ],
              "url": "text",
              "subtitle": "text",
              "title": "text",
              "media_url": "text"
            },
            "payload": {
              "url": "text",
              "title": "text",
              "sticker_id": 1,
              "reel_video_id": {},
              "ig_post_media_id": "text",
              "product": {
                "elements": [
                  {
                    "id": "text",
                    "retailer_id": "text",
                    "image_url": "text",
                    "title": "text",
                    "subtitle": "text"
                  }
                ]
              }
            }
          }
        ],
        "paging": {
          "cursors": {
            "before": "text",
            "after": "text"
          },
          "next": "text"
        }
      },
      "is_deleted": true,
      "reply_to": {
        "mid": "text",
        "is_self_reply": true
      }
    },
    "whatsapp": {
      "from": "text",
      "from_user_id": "text",
      "id": "text",
      "timestamp": "text",
      "type": "text",
      "reaction": {
        "message_id": "text",
        "emoji": "text"
      },
      "fullwhereReaction": {
        "message_id": "text",
        "emoji": "text"
      },
      "text": {
        "body": "text"
      },
      "audio": {
        "id": "text",
        "url": "text",
        "file_size": 1,
        "filename": "text",
        "mime_type": "text",
        "sha256": "text",
        "caption": "text",
        "animated": true,
        "voice": true
      },
      "image": {
        "id": "text",
        "url": "text",
        "file_size": 1,
        "filename": "text",
        "mime_type": "text",
        "sha256": "text",
        "caption": "text",
        "animated": true,
        "voice": true
      },
      "video": {
        "id": "text",
        "url": "text",
        "file_size": 1,
        "filename": "text",
        "mime_type": "text",
        "sha256": "text",
        "caption": "text",
        "animated": true,
        "voice": true
      },
      "document": {
        "id": "text",
        "url": "text",
        "file_size": 1,
        "filename": "text",
        "mime_type": "text",
        "sha256": "text",
        "caption": "text",
        "animated": true,
        "voice": true
      },
      "sticker": {
        "id": "text",
        "url": "text",
        "file_size": 1,
        "filename": "text",
        "mime_type": "text",
        "sha256": "text",
        "caption": "text",
        "animated": true,
        "voice": true
      },
      "system": {
        "body": "text",
        "identity": "text",
        "new_wa_id": "text",
        "wa_id": "text",
        "type": "text",
        "customer": "text"
      },
      "referral": {
        "source_url": "text",
        "source_type": "text",
        "source_id": "text",
        "headline": "text",
        "body": "text",
        "media_type": "text",
        "image_url": "text",
        "video_url": "text",
        "thumbnail_url": "text",
        "ctwa_clid": "text"
      },
      "order": {
        "catalog_id": "text",
        "text": "text",
        "product_items": [
          {
            "product_retailer_id": "text",
            "quantity": "text",
            "item_price": "text",
            "currency": "text"
          }
        ]
      },
      "interactive": {
        "type": {
          "button_reply": {
            "id": "text",
            "title": "text"
          },
          "list_reply": {
            "id": "text",
            "title": "text",
            "description": "text"
          }
        }
      },
      "button": {
        "payload": "text",
        "text": "text"
      },
      "context": {
        "forwarded": true,
        "frequently_forwarded": true,
        "from": "text",
        "id": "text",
        "referred_product": {
          "catalog_id": "text",
          "product_retailer_id": "text"
        }
      },
      "errors": [
        {
          "code": 1,
          "title": "text",
          "message": "text",
          "error_data": {
            "details": "text"
          }
        }
      ],
      "identity": {
        "acknowledged": "text",
        "created_timestamp": "text",
        "hash": "text"
      },
      "location": {
        "latitude": 1,
        "longitude": 1
      },
      "contacts": [
        {
          "addresses": [
            {
              "street": "text",
              "city": "text",
              "state": "text",
              "zip": "text",
              "country": "text",
              "country_code": "text",
              "type": "text"
            }
          ],
          "birthday": "text",
          "emails": [
            {
              "email": "text",
              "type": "text"
            }
          ],
          "name": {
            "formatted_name": "text",
            "first_name": "text",
            "last_name": "text",
            "middle_name": "text",
            "suffix": "text",
            "prefix": "text"
          },
          "org": {
            "company": "text",
            "department": "text",
            "title": "text"
          },
          "phones": [
            {
              "phone": "text",
              "type": "text",
              "wa_id": "text"
            }
          ],
          "urls": [
            {
              "url": "text",
              "type": "text"
            }
          ]
        }
      ],
      "isDeleted": true
    },
    "booking": {
      "ufi": {},
      "name": "text",
      "yourname": "text",
      "processedBy": "text",
      "hotelServicesFormatted": "text",
      "hotelComfort": 1,
      "hotelNegative": "text",
      "preferred": 1,
      "pagename": "text",
      "translateButtonStatus": "text",
      "processingDate": "text",
      "hotelClean": 1,
      "id": 1,
      "hotelValueFormatted": "text",
      "hotelId": 1,
      "hotelCity": "text",
      "reply": {
        "hotelierResponse": "text",
        "approved": 1,
        "created": "text"
      },
      "hotelLocationFormatted": "text",
      "hotelNegativeTrivial": 1,
      "language": "text",
      "hotelComfortFormatted": "text",
      "hotelStaffFormatted": "text",
      "cc1": "text",
      "additionalRatings": [
        {
          "name": "text",
          "score": 1,
          "scoreOutOf10": 1,
          "scoreOutOf10Formatted": "text"
        }
      ],
      "canReply": "text",
      "hotelAverageFormatted": "text",
      "hotelLocation": 1,
      "anonymous": 1,
      "isNew": 1,
      "class": 1,
      "experimentalAdditionalRatings": [
        {
          "name": "text",
          "score": 1,
          "scoreOutOf10": 1,
          "scoreOutOf10Formatted": "text"
        }
      ],
      "title": "text",
      "country": "text",
      "suppressedComment": "text",
      "approvalStatus": 1,
      "hotelStaff": 1,
      "suppressed": 1,
      "hotelPositive": "text",
      "hotelServices": 1,
      "hotelPositiveTrivial": 1,
      "approved": "text",
      "titleTrivial": 1,
      "stayStatus": "text",
      "booknumber": 1,
      "completed": "text",
      "hotelValue": 1,
      "hotelCleanFormatted": "text",
      "hotelAverage": 1
    },
    "sunday": {
      "optin_level": "HARD",
      "review_id": "text",
      "created_at_local": "text",
      "business_id": "text",
      "payment_id": "text",
      "platform": "text",
      "email": "text",
      "rating": 1,
      "comment": "text",
      "table_number": 1,
      "reply_content": "text",
      "replied_at": "text",
      "paid_amount": 1,
      "order_amount": 1,
      "currency_code": "text",
      "staff_name": "text",
      "rating_dimension_food_and_drinks": 1,
      "rating_dimension_ambiance": 1,
      "rating_dimension_service": 1,
      "rating_dimension_value_for_money": 1,
      "is_coming_from_sunday": true
    },
    "experience": {
      "configuration": {
        "business_name": "text",
        "business_id": 1,
        "rating_min": 1,
        "rating_max": 1
      },
      "stay": {
        "booked_at": "text",
        "arrival_date": "text",
        "arrival_day": "text",
        "departure_date": "text",
        "departure_day": "text",
        "duration": 1,
        "presence_days": [
          "text"
        ],
        "room_number": [
          "text"
        ],
        "room_type": [
          "text"
        ],
        "rate_code": "text",
        "booking_additional_properties": [
          {
            "name": "text",
            "value": "text"
          }
        ]
      },
      "segment": "text",
      "purpose": "text",
      "customer": {
        "email": "text",
        "title": "text",
        "firstname": "text",
        "lastname": "text",
        "language": "text",
        "birthdate": "text",
        "age_at_time_of_stay": 1,
        "addr_street": "text",
        "addr_city": "text",
        "addr_zipcode": "text",
        "addr_country": "text",
        "continent": "text",
        "nationality": "text",
        "mobile_phone": "text",
        "phone": "text",
        "number_of_stays": 1,
        "often_travel_to_city": true,
        "customer_custom_properties": [
          {
            "name": "text",
            "value": "text"
          }
        ],
        "customer_additional_properties": [
          {
            "name": "text",
            "value": "text"
          }
        ]
      },
      "internal_id": 1,
      "response_date": "text",
      "average_score": 1,
      "ratings": [
        {
          "internal_id": 1,
          "deleted_question": true,
          "code": "text",
          "question_titles": [
            {
              "name": "text",
              "code": "text"
            }
          ],
          "rating": 1,
          "text_pro": "text",
          "text_con": "text",
          "text_neutral": "text"
        }
      ]
    },
    "facebookFeed": {
      "attachments": [
        "[Circular Reference]"
      ],
      "likes": {
        "data": [
          {
            "picture": {
              "data": {
                "url": "text",
                "height": 1,
                "width": 1,
                "is_silhouette": true
              }
            },
            "id": "text",
            "name": "text"
          }
        ],
        "summary": {
          "total_count": 1,
          "can_like": true,
          "has_liked": true
        }
      },
      "reactions": {
        "summary": [
          {
            "total_count": 1
          }
        ]
      },
      "comments": {
        "data": [
          {
            "from": {
              "picture": {
                "data": {
                  "url": "text",
                  "height": 1,
                  "width": 1,
                  "is_silhouette": true
                }
              },
              "id": "text",
              "name": "text"
            },
            "attachment": {
              "data": [
                {
                  "picture": {
                    "data": {
                      "url": "text",
                      "height": 1,
                      "width": 1,
                      "is_silhouette": true
                    }
                  },
                  "id": "text",
                  "name": "text"
                }
              ],
              "summary": {
                "total_count": 1,
                "can_like": true,
                "has_liked": true
              }
            },
            "created_time": "2026-01-01T00:00:00.000Z",
            "id": "text",
            "message": "text"
          }
        ]
      }
    },
    "instagramFeed": {
      "id": "text",
      "timestamp": "2026-01-01T00:00:00.000Z",
      "text": "text",
      "from": {
        "id": "text",
        "username": "text"
      },
      "hidden": true,
      "like_count": 1,
      "legacy_instagram_comment_id": "text",
      "media": {
        "media_product_type": "AD",
        "id": "text"
      },
      "parent_id": "text",
      "replies": {
        "data": [
          {
            "from": {
              "id": "text",
              "username": "text"
            },
            "id": "text",
            "timestamp": "2026-01-01T00:00:00.000Z",
            "text": "text"
          }
        ]
      },
      "user": {
        "id": "text",
        "name": "text"
      },
      "username": "text"
    },
    "thefork": {
      "reviewUuid": "text",
      "restaurantUuid": "text",
      "isValid": true,
      "createdTs": "text",
      "updatedTs": "text",
      "reservation": {
        "reservationUuid": "text",
        "mealDate": "text"
      },
      "customer": {
        "customerUuid": "text",
        "firstName": "text",
        "lastName": "text"
      },
      "dinerRating": {
        "priceEvaluation": "VERY_CHEAP",
        "waitingTimeEvaluation": "VERY_FAST",
        "noiseLevelEvaluation": "VERY_QUIET",
        "globalRating": 1,
        "ambienceRating": 1,
        "foodQualityRating": 1,
        "serviceRating": 1
      },
      "comment": {
        "publicationStatus": "NOT_REVIEWED",
        "moderationReason": "REFORMULATE_REPLY_IRRELEVANT_CONTENT",
        "content": "text",
        "language": "text",
        "createdTs": "text",
        "updatedTs": "text",
        "publishedTs": "text"
      },
      "experienceDetail": {
        "occasion": "BUSINESS"
      },
      "restaurantReply": {
        "publicationStatus": "NOT_REVIEWED",
        "moderationReason": "REFORMULATE_REPLY_IRRELEVANT_CONTENT",
        "content": "text",
        "language": "text",
        "createdTs": "text",
        "updatedTs": "text",
        "publishedTs": "text"
      }
    },
    "expedia": {
      "id": "text",
      "reservation": {
        "reservationIds": [
          {
            "id": "text",
            "idSource": "text"
          }
        ],
        "status": "text",
        "primaryGuest": {
          "firstName": "text",
          "lastName": "text"
        },
        "checkInDate": "text",
        "checkOutDate": "text"
      },
      "propertyId": [
        {
          "id": "text",
          "idSource": "text"
        }
      ],
      "status": "text",
      "brandNameV2": "text",
      "source": "text",
      "createdDateTime": "text",
      "lastUpdatedDateTime": "text",
      "title": {
        "value": "text",
        "locale": "text"
      },
      "body": {
        "value": "text",
        "locale": "text"
      },
      "starRatings": [
        {
          "category": "ecoFriendliness",
          "value": "text"
        }
      ],
      "isEligibleForResponse": true,
      "response": {
        "status": "text",
        "createdDateTime": "text",
        "lastUpdatedDateTime": "text",
        "body": {
          "value": "text",
          "locale": "text"
        }
      },
      "media": [
        {
          "thumbnailUrl": "text",
          "highResolutionUrl": "text",
          "caption": {
            "value": "text",
            "locale": "text"
          }
        }
      ]
    }
  },
  "attachments": [
    {
      "contentType": "text",
      "url": "text",
      "size": "text",
      "width": 1,
      "height": "text"
    }
  ],
  "spamScore": 1,
  "replies": [
    {
      "id": "text",
      "createdAt": "2026-01-01T00:00:00.000Z",
      "updatedAt": "2026-01-01T00:00:00.000Z",
      "source": "AutoGestion",
      "channel": "Google",
      "text": "text",
      "html": "text",
      "externalId": "text",
      "language": "af",
      "mode": "IA",
      "attachments": [
        {
          "contentType": "text",
          "url": "text",
          "size": "text",
          "width": 1,
          "height": "text"
        }
      ],
      "generated": true,
      "sentByFullwhere": true
    }
  ],
  "surveyReplies": [
    {
      "id": "text",
      "createdAt": "2026-01-01T00:00:00.000Z",
      "updatedAt": "2026-01-01T00:00:00.000Z",
      "fieldId": "text",
      "type": "NPS",
      "label": "text",
      "group": "text",
      "values": [
        "text"
      ],
      "possibleValues": [
        "text"
      ],
      "text": "text",
      "rating": 1
    }
  ],
  "contactFormReplies": [
    {
      "id": "text",
      "createdAt": "2026-01-01T00:00:00.000Z",
      "updatedAt": "2026-01-01T00:00:00.000Z",
      "fieldId": "text",
      "type": "TEXT",
      "label": "text",
      "group": "text",
      "values": [
        "text"
      ],
      "possibleValues": [
        "text"
      ],
      "text": "text"
    }
  ],
  "socialPostComment": {
    "id": "text",
    "createdAt": "2026-01-01T00:00:00.000Z",
    "updatedAt": "2026-01-01T00:00:00.000Z",
    "externalId": "text",
    "text": "text",
    "externalUserId": "text",
    "externalUserName": "text",
    "profilePicture": "text",
    "permalink": "text",
    "attachments": {
      "facebook": [
        "[Circular Reference]"
      ]
    },
    "metadata": {
      "facebook": {
        "likes": {
          "data": [
            {
              "picture": {
                "data": {
                  "url": "text",
                  "height": 1,
                  "width": 1,
                  "is_silhouette": true
                }
              },
              "id": "text",
              "name": "text"
            }
          ],
          "summary": {
            "total_count": 1,
            "can_like": true,
            "has_liked": true
          }
        },
        "reactions": {
          "summary": [
            {
              "total_count": 1
            }
          ]
        },
        "comments": {
          "data": [
            {
              "from": {
                "picture": {
                  "data": {
                    "url": "text",
                    "height": 1,
                    "width": 1,
                    "is_silhouette": true
                  }
                },
                "id": "text",
                "name": "text"
              },
              "attachment": {
                "data": [
                  {
                    "picture": {
                      "data": {
                        "url": "text",
                        "height": 1,
                        "width": 1,
                        "is_silhouette": true
                      }
                    },
                    "id": "text",
                    "name": "text"
                  }
                ],
                "summary": {
                  "total_count": 1,
                  "can_like": true,
                  "has_liked": true
                }
              },
              "created_time": "2026-01-01T00:00:00.000Z",
              "id": "text",
              "message": "text"
            }
          ]
        }
      },
      "instagram": {
        "id": "text",
        "timestamp": "2026-01-01T00:00:00.000Z",
        "text": "text",
        "from": {
          "id": "text",
          "username": "text"
        },
        "hidden": true,
        "like_count": 1,
        "legacy_instagram_comment_id": "text",
        "media": {
          "media_product_type": "AD",
          "id": "text"
        },
        "parent_id": "text",
        "replies": {
          "data": [
            {
              "from": {
                "id": "text",
                "username": "text"
              },
              "id": "text",
              "timestamp": "2026-01-01T00:00:00.000Z",
              "text": "text"
            }
          ]
        },
        "user": {
          "id": "text",
          "name": "text"
        },
        "username": "text"
      }
    },
    "deleted": true,
    "canHide": true,
    "isHidden": true
  },
  "likeRecommended": true,
  "replyRecommended": true,
  "hideRecommended": true,
  "analyzed": true,
  "csatIndex": 1,
  "npsValue": 1,
  "deleted": true,
  "imported": true
}

List feedbacks

post
Header parameters
X-API-KEYstringRequired

Partner API Key

X-API-SECRETstringRequired

Partner API Secret

Body
limitnumber · min: 1 · max: 100Optional

Pagination limit

Default: 10
pagenumber · min: 1Optional

Page to retrieve

Default: 1
fromstring · nullableOptional

Date range start

tostring · nullableOptional

Date range end

storesstring · uuid[] · min: 1 · max: 100 · nullableOptional

Store IDs to filter feedbacks

brandsstring · uuid[] · min: 1 · max: 100 · nullableOptional

Brand IDs to filter feedbacks

customersstring · uuid[] · min: 1 · max: 100 · nullableOptional

Customer IDs to filter feedbacks

externalIdsstring[] · min: 1 · max: 100 · nullableOptional

External IDs to filter feedbacks

surveysstring · uuid[] · min: 1 · max: 100 · nullableOptional

Survey IDs to filter feedbacks

contactFormsstring · uuid[] · min: 1 · max: 100 · nullableOptional

Contact form IDs to filter feedbacks

Responses
201

The feedbacks have been successfully listed.

application/json
post/partners/feedback/list
POST /partners/feedback/list HTTP/1.1
Host: api.fullwhere.com
X-API-KEY: text
X-API-SECRET: text
Content-Type: application/json
Accept: */*
Content-Length: 377

{
  "limit": 10,
  "page": 1,
  "from": "text",
  "to": "text",
  "stores": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "brands": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "customers": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "externalIds": [
    "text"
  ],
  "sources": [
    "AutoGestion"
  ],
  "classes": [
    "Review"
  ],
  "surveys": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "contactForms": [
    "123e4567-e89b-12d3-a456-426614174000"
  ]
}
{
  "items": [
    {
      "id": "text",
      "createdAt": "2026-01-01T00:00:00.000Z",
      "updatedAt": "2026-01-01T00:00:00.000Z",
      "context": {
        "id": "text",
        "createdAt": "2026-01-01T00:00:00.000Z",
        "updatedAt": "2026-01-01T00:00:00.000Z",
        "brandId": "text",
        "storeId": "text",
        "purchaseId": "text",
        "customerId": "text",
        "contactFormId": "text",
        "surveyId": "text",
        "surveyTrackerId": "text",
        "supportEmailId": "text",
        "socialPostId": "text",
        "link": "text",
        "status": "PROCESSED",
        "archived": true,
        "responseTime": 1,
        "interactionTime": 1,
        "reactionTimes": 1,
        "allowEmailReply": true,
        "allowSmsReply": true
      },
      "source": "AutoGestion",
      "class": "Review",
      "text": "text",
      "html": "text",
      "externalId": "text",
      "rating": 1,
      "language": "af",
      "tags": [
        {
          "id": "text",
          "createdAt": "2026-01-01T00:00:00.000Z",
          "updatedAt": "2026-01-01T00:00:00.000Z",
          "tag": "text",
          "color": "text"
        }
      ],
      "attributes": [
        {
          "id": "text",
          "createdAt": "2026-01-01T00:00:00.000Z",
          "updatedAt": "2026-01-01T00:00:00.000Z",
          "attribute": "text",
          "type": "SINGLE_SELECT",
          "autoDetected": true,
          "fromPossibleValue": "text",
          "text": "text",
          "rating": "text",
          "value": "text"
        }
      ],
      "themes": [
        "Complaint"
      ],
      "emotions": [
        "Disappointment"
      ],
      "polarity": "Positive",
      "metadata": {
        "googleMyBusiness": {
          "starRating": "STAR_RATING_UNSPECIFIED",
          "name": "text",
          "reviewId": "text",
          "createTime": {},
          "updateTime": {},
          "comment": "text",
          "medias": [
            {
              "mediaFormat": "MEDIA_FORMAT_UNSPECIFIED",
              "name": "text",
              "locationAssociation": {
                "category": "CATEGORY_UNSPECIFIED",
                "priceListItemId": "text"
              },
              "googleUrl": "text",
              "thumbnailUrl": "text",
              "createTime": "2026-01-01T00:00:00.000Z",
              "dimensions": {
                "widthPixels": 1,
                "heightPixels": 1
              },
              "insights": {
                "viewCount": "text"
              },
              "attribution": {
                "profileName": "text",
                "profilePhotoUrl": "text",
                "takedownUrl": "text",
                "profileUrl": "text"
              },
              "description": "text",
              "sourceUrl": "text",
              "dataRef": {
                "resourceName": "text"
              }
            }
          ],
          "reviewMediaItems": [
            {
              "thumbnailUrl": "text",
              "thumbnailLabel": "text",
              "videoUrl": "text"
            }
          ],
          "reviewer": {
            "displayName": "text",
            "profilePhotoUrl": "text",
            "isAnonymous": true
          },
          "reviewReply": {
            "updateTime": {},
            "comment": "text",
            "reviewReplyState": "text"
          }
        },
        "gmail": {},
        "outlook": {
          "importance": "low",
          "inferenceClassification": "focused",
          "id": "text",
          "conversationId": "text",
          "categories": [
            "text"
          ],
          "changeKey": "text",
          "createdDateTime": "text",
          "lastModifiedDateTime": "text",
          "subject": "text",
          "sentDateTime": "text",
          "receivedDateTime": "text",
          "sender": {
            "emailAddress": {
              "address": "text",
              "name": "text"
            }
          },
          "from": {
            "emailAddress": {
              "address": "text",
              "name": "text"
            }
          },
          "toRecipients": [
            {
              "emailAddress": {
                "address": "text",
                "name": "text"
              }
            }
          ],
          "ccRecipients": [
            {
              "emailAddress": {
                "address": "text",
                "name": "text"
              }
            }
          ],
          "bccRecipients": [
            {
              "emailAddress": {
                "address": "text",
                "name": "text"
              }
            }
          ],
          "replyTo": [
            {
              "emailAddress": {
                "address": "text",
                "name": "text"
              }
            }
          ],
          "body": {
            "contentType": "text",
            "content": "text"
          },
          "bodyPreview": "text",
          "conversationIndex": "text",
          "flag": {
            "flagStatus": "notFlagged",
            "completedDateTime": {
              "dateTime": "text",
              "timeZone": "text"
            },
            "dueDateTime": {
              "dateTime": "text",
              "timeZone": "text"
            },
            "startDateTime": {
              "dateTime": "text",
              "timeZone": "text"
            }
          },
          "internetMessageId": "text",
          "isDeliveryReceiptRequested": true,
          "isReadReceiptRequested": true,
          "parentFolderId": "text",
          "uniqueBody": {
            "contentType": "text",
            "content": "text"
          },
          "hasAttachments": true,
          "isDraft": true,
          "isRead": true,
          "webLink": "text",
          "internetMessageHeaders": [
            {
              "name": "text",
              "value": "text"
            }
          ],
          "attachments": [
            {
              "id": "text",
              "contentType": "text",
              "isInline": true,
              "lastModifiedDateTime": "text",
              "name": "text",
              "size": 1
            }
          ],
          "extensions": [
            {
              "id": "text"
            }
          ],
          "multiValueExtendedProperties": [
            {
              "id": "text",
              "value": [
                "text"
              ]
            }
          ],
          "singleValueExtendedProperties": [
            {
              "id": "text",
              "value": "text"
            }
          ]
        },
        "zenchef": {},
        "deliveroo": {
          "order_uuid": "text",
          "created_at": "text",
          "rating_comment": "text",
          "rating_stars": 1,
          "restaurant_id": "text",
          "frequency": {
            "customer_orders": 1
          },
          "refund": {
            "order_id": "text",
            "order_uuid": "text",
            "order_drn_id": "text",
            "order_number": 1,
            "branch_id": 1,
            "branch_name": "text",
            "order_date": "text",
            "order_refund_status": "text",
            "order_type": "text",
            "refund_total": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "refund_paid_by_restaurant_total": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "order_total": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "order_sub_total": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "order_gross_merchandise_value": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "items": [
              {
                "id": "text",
                "name": "text",
                "quantity": 1,
                "restaurant_name": "text",
                "refund_reason": "text",
                "unit_price": {
                  "fractional": 1,
                  "formatted": "text",
                  "currency_code": "text"
                },
                "total_price": {
                  "fractional": 1,
                  "formatted": "text",
                  "currency_code": "text"
                },
                "total_unit_price": {
                  "fractional": 1,
                  "formatted": "text",
                  "currency_code": "text"
                },
                "modifiers": [
                  {
                    "name": "text"
                  }
                ],
                "category_name": "text"
              }
            ],
            "compensations": [
              {
                "photos": {},
                "refund_status": "text",
                "id": 1,
                "refund_date": "text",
                "status": "text",
                "action_id": "text",
                "input_description": "text",
                "selected_resolution": {
                  "resolution_type": "text",
                  "source": "text",
                  "repeat_order_id": "text",
                  "repeat_order_drn_id": "text",
                  "amount": {
                    "fractional": 1,
                    "formatted": "text",
                    "currency_code": "text"
                  }
                },
                "compensated_items": [
                  {
                    "name": "text",
                    "id": "text",
                    "reason": "text"
                  }
                ]
              }
            ]
          },
          "order": {
            "id": "text",
            "items": [
              {
                "name": "text",
                "quantity": 1,
                "unit_price": {
                  "fractional": 1,
                  "formatted": "text",
                  "currency_code": "text"
                },
                "total_price": {
                  "fractional": 1,
                  "formatted": "text",
                  "currency_code": "text"
                },
                "total_unit_price": {
                  "fractional": 1,
                  "formatted": "text",
                  "currency_code": "text"
                },
                "modifiers": [
                  {
                    "name": "text"
                  }
                ],
                "category_name": "text"
              }
            ],
            "restaurant_id": "text",
            "amount": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "status": "text",
            "rejection_reason": "text",
            "order_number": "text",
            "timeline": {
              "placed_at": "text"
            },
            "customer": {
              "id": 1
            },
            "paid_in_cash": {
              "fractional": 1,
              "formatted": "text",
              "currency_code": "text"
            },
            "short_drn": "text",
            "drn_id": "text"
          },
          "reply": {
            "content": "text",
            "order_uuid": "text",
            "order_drn_id": "text",
            "status": "text",
            "author_name": "text",
            "created_at": "text",
            "rejection_reason": "text",
            "failure_type": "text",
            "credit_amount": 1,
            "credit_currency_code": "text"
          }
        },
        "tripadvisor": {
          "alertStatus": true,
          "rating": 1,
          "status": "text",
          "id": 1,
          "translationType": "text",
          "attribution": "text",
          "roomTip": "text",
          "title": "text",
          "text": "text",
          "username": "text",
          "language": "text",
          "userInfo": {
            "helpfulVotes": 1,
            "contributionCount": 1,
            "homeTown": "text",
            "avatarUrl": "text"
          },
          "additionalRatings": [
            {
              "rating": 1,
              "ratingLabel": "text"
            }
          ]
        },
        "ubereats": {
          "uuid": "text",
          "timestamp": "text",
          "rating": 1,
          "comment": "text",
          "tags": [
            "text"
          ],
          "menuItemReviews": [
            {
              "__typename": "text",
              "id": "text",
              "rating": true,
              "name": "text",
              "comment": "text",
              "tags": [
                "text"
              ]
            }
          ]
        },
        "sevenrooms": {
          "recommend_to_friend": "Yes",
          "feedback_type": "text",
          "reservation_id": "text",
          "order_id": "text",
          "reservation_date": "text",
          "received_date": "text",
          "created_date": "text",
          "overall": "text",
          "food": "text",
          "drinks": "text",
          "ambience": "text",
          "service": "text",
          "notes": "text"
        },
        "email": {
          "From": "text",
          "FromName": "text",
          "FromFull": {
            "Email": "text",
            "Name": "text",
            "MailboxHash": "text"
          },
          "To": "text",
          "ToFull": [
            {
              "Email": "text",
              "Name": "text",
              "MailboxHash": "text"
            }
          ],
          "Cc": "text",
          "CcFull": [
            {
              "Email": "text",
              "Name": "text",
              "MailboxHash": "text"
            }
          ],
          "Bcc": "text",
          "BccFull": [
            {
              "Email": "text",
              "Name": "text",
              "MailboxHash": "text"
            }
          ],
          "OriginalRecipient": "text",
          "Subject": "text",
          "ReplyTo": "text",
          "Date": "text",
          "MailboxHash": "text",
          "Tag": "text",
          "MessageID": "text",
          "Status": "text",
          "MessageStream": "text",
          "TextBody": "text",
          "HtmlBody": "text",
          "StrippedTextReply": "text",
          "Headers": [
            {
              "Name": "text",
              "Value": "text"
            }
          ],
          "BlockedReason": "text",
          "Attachments": [
            {
              "Name": "text",
              "ContentID": "text",
              "ContentType": "text",
              "ContentLength": 1,
              "Disposition": "text"
            }
          ]
        },
        "site": {
          "fields": [
            {
              "type": "TEXT",
              "id": "text",
              "values": [
                "text"
              ],
              "label": "text",
              "verticalIndex": 0,
              "horizontalIndex": 0
            }
          ]
        },
        "metaMessage": {
          "id": "text",
          "created_time": "text",
          "from": {
            "id": "text",
            "email": "text",
            "name": "text",
            "username": "text"
          },
          "is_unsupported": true,
          "message": "text",
          "reactions": {
            "data": [
              {
                "reaction": "text",
                "users": [
                  {
                    "username": "text",
                    "id": "text"
                  }
                ]
              }
            ],
            "paging": {
              "cursors": {
                "before": "text",
                "after": "text"
              },
              "next": "text"
            }
          },
          "fullwhereReaction": "text",
          "story": {
            "mention": {
              "link": "text",
              "id": "text"
            },
            "reply": {
              "link": "text",
              "id": "text"
            },
            "reply_to": {
              "link": "text",
              "id": "text"
            }
          },
          "tags": {
            "data": [
              {
                "name": "text"
              }
            ]
          },
          "shares": {
            "data": [
              {
                "id": "text",
                "link": "text",
                "description": "text"
              }
            ],
            "paging": {
              "cursors": {
                "before": "text",
                "after": "text"
              },
              "next": "text"
            }
          },
          "to": {
            "data": [
              {
                "id": "text",
                "username": "text",
                "email": "text",
                "name": "text"
              }
            ]
          },
          "attachments": {
            "data": [
              {
                "id": "text",
                "type": "text",
                "mime_type": "text",
                "name": "text",
                "size": 1,
                "file_url": "text",
                "image_data": {
                  "width": 1,
                  "height": 1,
                  "max_height": 1,
                  "max_width": 1,
                  "url": "text",
                  "preview_url": "text",
                  "image_type": 1,
                  "render_as_sticker": true,
                  "animated_gif_preview_url": "text",
                  "animated_gif_url": "text",
                  "animated_webp_preview_url": "text",
                  "animated_webp_url": "text",
                  "raw_gif_image": "text",
                  "raw_webp_image": "text",
                  "cta": {
                    "title": "text",
                    "type": "text",
                    "url": "text"
                  },
                  "subtitle": "text",
                  "title": "text",
                  "is_silhouette": "text"
                },
                "video_data": {
                  "url": "text"
                },
                "generic_template": {
                  "cta": [
                    {
                      "title": "text",
                      "type": "text",
                      "url": "text"
                    }
                  ],
                  "url": "text",
                  "subtitle": "text",
                  "title": "text",
                  "media_url": "text"
                },
                "payload": {
                  "url": "text",
                  "title": "text",
                  "sticker_id": 1,
                  "reel_video_id": {},
                  "ig_post_media_id": "text",
                  "product": {
                    "elements": [
                      {
                        "id": "text",
                        "retailer_id": "text",
                        "image_url": "text",
                        "title": "text",
                        "subtitle": "text"
                      }
                    ]
                  }
                }
              }
            ],
            "paging": {
              "cursors": {
                "before": "text",
                "after": "text"
              },
              "next": "text"
            }
          },
          "is_deleted": true,
          "reply_to": {
            "mid": "text",
            "is_self_reply": true
          }
        },
        "whatsapp": {
          "from": "text",
          "from_user_id": "text",
          "id": "text",
          "timestamp": "text",
          "type": "text",
          "reaction": {
            "message_id": "text",
            "emoji": "text"
          },
          "fullwhereReaction": {
            "message_id": "text",
            "emoji": "text"
          },
          "text": {
            "body": "text"
          },
          "audio": {
            "id": "text",
            "url": "text",
            "file_size": 1,
            "filename": "text",
            "mime_type": "text",
            "sha256": "text",
            "caption": "text",
            "animated": true,
            "voice": true
          },
          "image": {
            "id": "text",
            "url": "text",
            "file_size": 1,
            "filename": "text",
            "mime_type": "text",
            "sha256": "text",
            "caption": "text",
            "animated": true,
            "voice": true
          },
          "video": {
            "id": "text",
            "url": "text",
            "file_size": 1,
            "filename": "text",
            "mime_type": "text",
            "sha256": "text",
            "caption": "text",
            "animated": true,
            "voice": true
          },
          "document": {
            "id": "text",
            "url": "text",
            "file_size": 1,
            "filename": "text",
            "mime_type": "text",
            "sha256": "text",
            "caption": "text",
            "animated": true,
            "voice": true
          },
          "sticker": {
            "id": "text",
            "url": "text",
            "file_size": 1,
            "filename": "text",
            "mime_type": "text",
            "sha256": "text",
            "caption": "text",
            "animated": true,
            "voice": true
          },
          "system": {
            "body": "text",
            "identity": "text",
            "new_wa_id": "text",
            "wa_id": "text",
            "type": "text",
            "customer": "text"
          },
          "referral": {
            "source_url": "text",
            "source_type": "text",
            "source_id": "text",
            "headline": "text",
            "body": "text",
            "media_type": "text",
            "image_url": "text",
            "video_url": "text",
            "thumbnail_url": "text",
            "ctwa_clid": "text"
          },
          "order": {
            "catalog_id": "text",
            "text": "text",
            "product_items": [
              {
                "product_retailer_id": "text",
                "quantity": "text",
                "item_price": "text",
                "currency": "text"
              }
            ]
          },
          "interactive": {
            "type": {
              "button_reply": {
                "id": "text",
                "title": "text"
              },
              "list_reply": {
                "id": "text",
                "title": "text",
                "description": "text"
              }
            }
          },
          "button": {
            "payload": "text",
            "text": "text"
          },
          "context": {
            "forwarded": true,
            "frequently_forwarded": true,
            "from": "text",
            "id": "text",
            "referred_product": {
              "catalog_id": "text",
              "product_retailer_id": "text"
            }
          },
          "errors": [
            {
              "code": 1,
              "title": "text",
              "message": "text",
              "error_data": {
                "details": "text"
              }
            }
          ],
          "identity": {
            "acknowledged": "text",
            "created_timestamp": "text",
            "hash": "text"
          },
          "location": {
            "latitude": 1,
            "longitude": 1
          },
          "contacts": [
            {
              "addresses": [
                {
                  "street": "text",
                  "city": "text",
                  "state": "text",
                  "zip": "text",
                  "country": "text",
                  "country_code": "text",
                  "type": "text"
                }
              ],
              "birthday": "text",
              "emails": [
                {
                  "email": "text",
                  "type": "text"
                }
              ],
              "name": {
                "formatted_name": "text",
                "first_name": "text",
                "last_name": "text",
                "middle_name": "text",
                "suffix": "text",
                "prefix": "text"
              },
              "org": {
                "company": "text",
                "department": "text",
                "title": "text"
              },
              "phones": [
                {
                  "phone": "text",
                  "type": "text",
                  "wa_id": "text"
                }
              ],
              "urls": [
                {
                  "url": "text",
                  "type": "text"
                }
              ]
            }
          ],
          "isDeleted": true
        },
        "booking": {
          "ufi": {},
          "name": "text",
          "yourname": "text",
          "processedBy": "text",
          "hotelServicesFormatted": "text",
          "hotelComfort": 1,
          "hotelNegative": "text",
          "preferred": 1,
          "pagename": "text",
          "translateButtonStatus": "text",
          "processingDate": "text",
          "hotelClean": 1,
          "id": 1,
          "hotelValueFormatted": "text",
          "hotelId": 1,
          "hotelCity": "text",
          "reply": {
            "hotelierResponse": "text",
            "approved": 1,
            "created": "text"
          },
          "hotelLocationFormatted": "text",
          "hotelNegativeTrivial": 1,
          "language": "text",
          "hotelComfortFormatted": "text",
          "hotelStaffFormatted": "text",
          "cc1": "text",
          "additionalRatings": [
            {
              "name": "text",
              "score": 1,
              "scoreOutOf10": 1,
              "scoreOutOf10Formatted": "text"
            }
          ],
          "canReply": "text",
          "hotelAverageFormatted": "text",
          "hotelLocation": 1,
          "anonymous": 1,
          "isNew": 1,
          "class": 1,
          "experimentalAdditionalRatings": [
            {
              "name": "text",
              "score": 1,
              "scoreOutOf10": 1,
              "scoreOutOf10Formatted": "text"
            }
          ],
          "title": "text",
          "country": "text",
          "suppressedComment": "text",
          "approvalStatus": 1,
          "hotelStaff": 1,
          "suppressed": 1,
          "hotelPositive": "text",
          "hotelServices": 1,
          "hotelPositiveTrivial": 1,
          "approved": "text",
          "titleTrivial": 1,
          "stayStatus": "text",
          "booknumber": 1,
          "completed": "text",
          "hotelValue": 1,
          "hotelCleanFormatted": "text",
          "hotelAverage": 1
        },
        "sunday": {
          "optin_level": "HARD",
          "review_id": "text",
          "created_at_local": "text",
          "business_id": "text",
          "payment_id": "text",
          "platform": "text",
          "email": "text",
          "rating": 1,
          "comment": "text",
          "table_number": 1,
          "reply_content": "text",
          "replied_at": "text",
          "paid_amount": 1,
          "order_amount": 1,
          "currency_code": "text",
          "staff_name": "text",
          "rating_dimension_food_and_drinks": 1,
          "rating_dimension_ambiance": 1,
          "rating_dimension_service": 1,
          "rating_dimension_value_for_money": 1,
          "is_coming_from_sunday": true
        },
        "experience": {
          "configuration": {
            "business_name": "text",
            "business_id": 1,
            "rating_min": 1,
            "rating_max": 1
          },
          "stay": {
            "booked_at": "text",
            "arrival_date": "text",
            "arrival_day": "text",
            "departure_date": "text",
            "departure_day": "text",
            "duration": 1,
            "presence_days": [
              "text"
            ],
            "room_number": [
              "text"
            ],
            "room_type": [
              "text"
            ],
            "rate_code": "text",
            "booking_additional_properties": [
              {
                "name": "text",
                "value": "text"
              }
            ]
          },
          "segment": "text",
          "purpose": "text",
          "customer": {
            "email": "text",
            "title": "text",
            "firstname": "text",
            "lastname": "text",
            "language": "text",
            "birthdate": "text",
            "age_at_time_of_stay": 1,
            "addr_street": "text",
            "addr_city": "text",
            "addr_zipcode": "text",
            "addr_country": "text",
            "continent": "text",
            "nationality": "text",
            "mobile_phone": "text",
            "phone": "text",
            "number_of_stays": 1,
            "often_travel_to_city": true,
            "customer_custom_properties": [
              {
                "name": "text",
                "value": "text"
              }
            ],
            "customer_additional_properties": [
              {
                "name": "text",
                "value": "text"
              }
            ]
          },
          "internal_id": 1,
          "response_date": "text",
          "average_score": 1,
          "ratings": [
            {
              "internal_id": 1,
              "deleted_question": true,
              "code": "text",
              "question_titles": [
                {
                  "name": "text",
                  "code": "text"
                }
              ],
              "rating": 1,
              "text_pro": "text",
              "text_con": "text",
              "text_neutral": "text"
            }
          ]
        },
        "facebookFeed": {},
        "instagramFeed": {
          "id": "text",
          "timestamp": "2026-01-01T00:00:00.000Z",
          "text": "text",
          "from": {
            "id": "text",
            "username": "text"
          },
          "hidden": true,
          "like_count": 1,
          "legacy_instagram_comment_id": "text",
          "media": {
            "media_product_type": "AD",
            "id": "text"
          },
          "parent_id": "text",
          "replies": {
            "data": [
              {
                "from": {
                  "id": "text",
                  "username": "text"
                },
                "id": "text",
                "timestamp": "2026-01-01T00:00:00.000Z",
                "text": "text"
              }
            ]
          },
          "user": {
            "id": "text",
            "name": "text"
          },
          "username": "text"
        },
        "thefork": {
          "reviewUuid": "text",
          "restaurantUuid": "text",
          "isValid": true,
          "createdTs": "text",
          "updatedTs": "text",
          "reservation": {
            "reservationUuid": "text",
            "mealDate": "text"
          },
          "customer": {
            "customerUuid": "text",
            "firstName": "text",
            "lastName": "text"
          },
          "dinerRating": {
            "priceEvaluation": "VERY_CHEAP",
            "waitingTimeEvaluation": "VERY_FAST",
            "noiseLevelEvaluation": "VERY_QUIET",
            "globalRating": 1,
            "ambienceRating": 1,
            "foodQualityRating": 1,
            "serviceRating": 1
          },
          "comment": {
            "publicationStatus": "NOT_REVIEWED",
            "moderationReason": "REFORMULATE_REPLY_IRRELEVANT_CONTENT",
            "content": "text",
            "language": "text",
            "createdTs": "text",
            "updatedTs": "text",
            "publishedTs": "text"
          },
          "experienceDetail": {
            "occasion": "BUSINESS"
          },
          "restaurantReply": {
            "publicationStatus": "NOT_REVIEWED",
            "moderationReason": "REFORMULATE_REPLY_IRRELEVANT_CONTENT",
            "content": "text",
            "language": "text",
            "createdTs": "text",
            "updatedTs": "text",
            "publishedTs": "text"
          }
        },
        "expedia": {
          "id": "text",
          "reservation": {
            "reservationIds": [
              {
                "id": "text",
                "idSource": "text"
              }
            ],
            "status": "text",
            "primaryGuest": {
              "firstName": "text",
              "lastName": "text"
            },
            "checkInDate": "text",
            "checkOutDate": "text"
          },
          "propertyId": [
            {
              "id": "text",
              "idSource": "text"
            }
          ],
          "status": "text",
          "brandNameV2": "text",
          "source": "text",
          "createdDateTime": "text",
          "lastUpdatedDateTime": "text",
          "title": {
            "value": "text",
            "locale": "text"
          },
          "body": {
            "value": "text",
            "locale": "text"
          },
          "starRatings": [
            {
              "category": "ecoFriendliness",
              "value": "text"
            }
          ],
          "isEligibleForResponse": true,
          "response": {
            "status": "text",
            "createdDateTime": "text",
            "lastUpdatedDateTime": "text",
            "body": {
              "value": "text",
              "locale": "text"
            }
          },
          "media": [
            {
              "thumbnailUrl": "text",
              "highResolutionUrl": "text",
              "caption": {
                "value": "text",
                "locale": "text"
              }
            }
          ]
        }
      },
      "attachments": [
        {
          "contentType": "text",
          "url": "text",
          "size": "text",
          "width": 1,
          "height": "text"
        }
      ],
      "spamScore": 1,
      "replies": [
        {
          "id": "text",
          "createdAt": "2026-01-01T00:00:00.000Z",
          "updatedAt": "2026-01-01T00:00:00.000Z",
          "source": "AutoGestion",
          "channel": "Google",
          "text": "text",
          "html": "text",
          "externalId": "text",
          "language": "af",
          "mode": "IA",
          "attachments": [
            {
              "contentType": "text",
              "url": "text",
              "size": "text",
              "width": 1,
              "height": "text"
            }
          ],
          "generated": true,
          "sentByFullwhere": true
        }
      ],
      "surveyReplies": [
        {
          "id": "text",
          "createdAt": "2026-01-01T00:00:00.000Z",
          "updatedAt": "2026-01-01T00:00:00.000Z",
          "fieldId": "text",
          "type": "NPS",
          "label": "text",
          "group": "text",
          "values": [
            "text"
          ],
          "possibleValues": [
            "text"
          ],
          "text": "text",
          "rating": 1
        }
      ],
      "contactFormReplies": [
        {
          "id": "text",
          "createdAt": "2026-01-01T00:00:00.000Z",
          "updatedAt": "2026-01-01T00:00:00.000Z",
          "fieldId": "text",
          "type": "TEXT",
          "label": "text",
          "group": "text",
          "values": [
            "text"
          ],
          "possibleValues": [
            "text"
          ],
          "text": "text"
        }
      ],
      "socialPostComment": {
        "id": "text",
        "createdAt": "2026-01-01T00:00:00.000Z",
        "updatedAt": "2026-01-01T00:00:00.000Z",
        "externalId": "text",
        "text": "text",
        "externalUserId": "text",
        "externalUserName": "text",
        "profilePicture": "text",
        "permalink": "text",
        "attachments": {},
        "metadata": {
          "facebook": {
            "likes": {
              "data": [
                {
                  "picture": {
                    "data": {
                      "url": "text",
                      "height": 1,
                      "width": 1,
                      "is_silhouette": true
                    }
                  },
                  "id": "text",
                  "name": "text"
                }
              ],
              "summary": {
                "total_count": 1,
                "can_like": true,
                "has_liked": true
              }
            },
            "reactions": {
              "summary": [
                {
                  "total_count": 1
                }
              ]
            },
            "comments": {
              "data": [
                {
                  "from": {
                    "picture": {
                      "data": {
                        "url": "text",
                        "height": 1,
                        "width": 1,
                        "is_silhouette": true
                      }
                    },
                    "id": "text",
                    "name": "text"
                  },
                  "attachment": {
                    "data": [
                      {
                        "picture": {
                          "data": {
                            "url": "text",
                            "height": 1,
                            "width": 1,
                            "is_silhouette": true
                          }
                        },
                        "id": "text",
                        "name": "text"
                      }
                    ],
                    "summary": {
                      "total_count": 1,
                      "can_like": true,
                      "has_liked": true
                    }
                  },
                  "created_time": "2026-01-01T00:00:00.000Z",
                  "id": "text",
                  "message": "text"
                }
              ]
            }
          },
          "instagram": {
            "id": "text",
            "timestamp": "2026-01-01T00:00:00.000Z",
            "text": "text",
            "from": {
              "id": "text",
              "username": "text"
            },
            "hidden": true,
            "like_count": 1,
            "legacy_instagram_comment_id": "text",
            "media": {
              "media_product_type": "AD",
              "id": "text"
            },
            "parent_id": "text",
            "replies": {
              "data": [
                {
                  "from": {
                    "id": "text",
                    "username": "text"
                  },
                  "id": "text",
                  "timestamp": "2026-01-01T00:00:00.000Z",
                  "text": "text"
                }
              ]
            },
            "user": {
              "id": "text",
              "name": "text"
            },
            "username": "text"
          }
        },
        "deleted": true,
        "canHide": true,
        "isHidden": true
      },
      "likeRecommended": true,
      "replyRecommended": true,
      "hideRecommended": true,
      "analyzed": true,
      "csatIndex": 1,
      "npsValue": 1,
      "deleted": true,
      "imported": true
    }
  ],
  "meta": {
    "itemCount": 1,
    "totalItems": 1,
    "itemsPerPage": 1,
    "totalPages": 1,
    "currentPage": 1
  }
}

Last updated