Feedback
Query parameters
idstringRequired
The UUID of the feedback to retrieve
Header parameters
X-API-KEYstringRequired
Partner API Key
X-API-SECRETstringRequired
Partner API Secret
Responses
200
The feedback has been successfully retrieved.
application/json
idstringRequired
Unique identifier
createdAtstring · date-timeRequired
Creation timestamp
updatedAtstring · date-timeRequired
Last update timestamp
sourcestring · enumRequiredPossible values:
Data sources associated with the customer
classstring · enumRequiredPossible values:
Class of the review
textstring · nullableRequiredDefault:
Review text content
nullhtmlstring · nullableRequiredDefault:
Review html content - Email only
nullexternalIdstring · nullableRequiredDefault:
External identifier of the review
nullratingnumber · nullableRequiredDefault:
Review rating - from 0 to 5 (can be null if the review has no rating)
nulllanguagestring · enumRequiredPossible values:
Language used to generate review responses
polaritystring · enumRequiredPossible values:
Detected review polarity
spamScorenumber · nullableRequiredDefault:
Spam score, if available. Lower is better; scores can be negative or positive. Messages above 5 are generally considered spam.
nulllikeRecommendedboolean · nullableRequiredDefault:
Only for social network comments. Determines whether the post comment should be liked or not
nullreplyRecommendedboolean · nullableRequiredDefault:
Only for social network comments. Determines whether the post comment should have a reply or not
nullhideRecommendedboolean · nullableRequiredDefault:
Only for social network comments. Determines whether the post comment should be hidden or not
nullanalyzedbooleanRequired
Whether or not the review has been analyzed by the system
csatIndexnumber · nullableRequiredDefault:
Customer Satisfaction Index for the content's feedback. Only for survey feedbacks with CSAT question type.
nullnpsValuenumber · nullableRequiredDefault:
Net Promoter Score value for the content's feedback. Only for survey feedbacks with NPS question type.
nulldeletedbooleanRequired
Determines whether review has been removed from its source platform
importedbooleanRequired
Determines if the review has been imported manually (eg. via CSV import) or automatically via an integration
400
Invalid input format.
401
Unauthorized
404
Feedback not found.
get/partners/feedback
GET /partners/feedback?id=text HTTP/1.1
Host: api.fullwhere.com
X-API-KEY: text
X-API-SECRET: text
Accept: */*
{
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"context": {
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"brandId": "text",
"storeId": "text",
"purchaseId": "text",
"customerId": "text",
"contactFormId": "text",
"surveyId": "text",
"surveyTrackerId": "text",
"supportEmailId": "text",
"socialPostId": "text",
"link": "text",
"status": "PROCESSED",
"archived": true,
"responseTime": 1,
"interactionTime": 1,
"reactionTimes": 1,
"allowEmailReply": true,
"allowSmsReply": true
},
"source": "AutoGestion",
"class": "Review",
"text": "text",
"html": "text",
"externalId": "text",
"rating": 1,
"language": "af",
"tags": [
{
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"tag": "text",
"color": "text"
}
],
"attributes": [
{
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"attribute": "text",
"type": "SINGLE_SELECT",
"autoDetected": true,
"fromPossibleValue": "text",
"text": "text",
"rating": "text",
"value": "text"
}
],
"themes": [
"Complaint"
],
"emotions": [
"Disappointment"
],
"polarity": "Positive",
"metadata": {
"googleMyBusiness": {
"starRating": "STAR_RATING_UNSPECIFIED",
"name": "text",
"reviewId": "text",
"createTime": {},
"updateTime": {},
"comment": "text",
"medias": [
{
"mediaFormat": "MEDIA_FORMAT_UNSPECIFIED",
"name": "text",
"locationAssociation": {
"category": "CATEGORY_UNSPECIFIED",
"priceListItemId": "text"
},
"googleUrl": "text",
"thumbnailUrl": "text",
"createTime": "2026-01-01T00:00:00.000Z",
"dimensions": {
"widthPixels": 1,
"heightPixels": 1
},
"insights": {
"viewCount": "text"
},
"attribution": {
"profileName": "text",
"profilePhotoUrl": "text",
"takedownUrl": "text",
"profileUrl": "text"
},
"description": "text",
"sourceUrl": "text",
"dataRef": {
"resourceName": "text"
}
}
],
"reviewMediaItems": [
{
"thumbnailUrl": "text",
"thumbnailLabel": "text",
"videoUrl": "text"
}
],
"reviewer": {
"displayName": "text",
"profilePhotoUrl": "text",
"isAnonymous": true
},
"reviewReply": {
"updateTime": {},
"comment": "text",
"reviewReplyState": "text"
}
},
"gmail": {
"id": "text",
"threadId": "text",
"labelIds": [
"text"
],
"snippet": "text",
"historyId": "text",
"internalDate": "text",
"payload": {
"body": {
"attachmentId": "text",
"data": "text",
"size": 1
},
"filename": "text",
"headers": [
{
"name": "text",
"value": "text"
}
],
"mimeType": "text",
"partId": "text",
"parts": "[Circular Reference]"
},
"sizeEstimate": 1,
"raw": "text",
"classificationLabelValues": [
{
"labelId": "text",
"fields": [
{
"fieldId": "text",
"selection": "text"
}
]
}
],
"read": true,
"from": {
"name": "text",
"email": "text"
},
"to": [
{
"name": "text",
"email": "text"
}
],
"cc": [
{
"name": "text",
"email": "text"
}
],
"subject": "text",
"date": "2026-01-01T00:00:00.000Z"
},
"outlook": {
"importance": "low",
"inferenceClassification": "focused",
"id": "text",
"conversationId": "text",
"categories": [
"text"
],
"changeKey": "text",
"createdDateTime": "text",
"lastModifiedDateTime": "text",
"subject": "text",
"sentDateTime": "text",
"receivedDateTime": "text",
"sender": {
"emailAddress": {
"address": "text",
"name": "text"
}
},
"from": {
"emailAddress": {
"address": "text",
"name": "text"
}
},
"toRecipients": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"ccRecipients": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"bccRecipients": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"replyTo": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"body": {
"contentType": "text",
"content": "text"
},
"bodyPreview": "text",
"conversationIndex": "text",
"flag": {
"flagStatus": "notFlagged",
"completedDateTime": {
"dateTime": "text",
"timeZone": "text"
},
"dueDateTime": {
"dateTime": "text",
"timeZone": "text"
},
"startDateTime": {
"dateTime": "text",
"timeZone": "text"
}
},
"internetMessageId": "text",
"isDeliveryReceiptRequested": true,
"isReadReceiptRequested": true,
"parentFolderId": "text",
"uniqueBody": {
"contentType": "text",
"content": "text"
},
"hasAttachments": true,
"isDraft": true,
"isRead": true,
"webLink": "text",
"internetMessageHeaders": [
{
"name": "text",
"value": "text"
}
],
"attachments": [
{
"id": "text",
"contentType": "text",
"isInline": true,
"lastModifiedDateTime": "text",
"name": "text",
"size": 1
}
],
"extensions": [
{
"id": "text"
}
],
"multiValueExtendedProperties": [
{
"id": "text",
"value": [
"text"
]
}
],
"singleValueExtendedProperties": [
{
"id": "text",
"value": "text"
}
]
},
"zenchef": {
"id": 1,
"external_site": "text",
"external_id_site": "text",
"source_partner": "text",
"source_partner_id": "text",
"partner_id": 1,
"restaurant_id": 1,
"booking_id": 1,
"guest_id": 1,
"email": "text",
"name": "text",
"sexe": "text",
"url": "text",
"reply": 1,
"source_date": "text",
"command_id": "text",
"booking": {},
"guest": {},
"replies": [
{
"id": 1,
"review_id": 1,
"reply": "text",
"is_gpt_generated": 1,
"created_at": "text",
"updated_at": "text"
}
],
"tags": [
{
"id": 1,
"name": "text",
"polarity": "text",
"type": "text",
"pivot": {
"review_id": 1,
"polarity_tag_id": 1
}
}
],
"created_at": "text",
"updated_at": "text",
"service": 1,
"service_body": "text",
"menu": 1,
"menu_body": "text",
"ambiance": 1,
"ambiance_body": "text",
"value_for_money": 1,
"value_for_money_body": "text",
"body": "text",
"global": 1,
"read": 1
},
"deliveroo": {
"order_uuid": "text",
"created_at": "text",
"rating_comment": "text",
"rating_stars": 1,
"restaurant_id": "text",
"frequency": {
"customer_orders": 1
},
"refund": {
"order_id": "text",
"order_uuid": "text",
"order_drn_id": "text",
"order_number": 1,
"branch_id": 1,
"branch_name": "text",
"order_date": "text",
"order_refund_status": "text",
"order_type": "text",
"refund_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"refund_paid_by_restaurant_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"order_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"order_sub_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"order_gross_merchandise_value": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"items": [
{
"id": "text",
"name": "text",
"quantity": 1,
"restaurant_name": "text",
"refund_reason": "text",
"unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"modifiers": [
{
"name": "text"
}
],
"category_name": "text"
}
],
"compensations": [
{
"photos": {},
"refund_status": "text",
"id": 1,
"refund_date": "text",
"status": "text",
"action_id": "text",
"input_description": "text",
"selected_resolution": {
"resolution_type": "text",
"source": "text",
"repeat_order_id": "text",
"repeat_order_drn_id": "text",
"amount": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
}
},
"compensated_items": [
{
"name": "text",
"id": "text",
"reason": "text"
}
]
}
]
},
"order": {
"id": "text",
"items": [
{
"name": "text",
"quantity": 1,
"unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"modifiers": [
{
"name": "text"
}
],
"category_name": "text"
}
],
"restaurant_id": "text",
"amount": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"status": "text",
"rejection_reason": "text",
"order_number": "text",
"timeline": {
"placed_at": "text"
},
"customer": {
"id": 1
},
"paid_in_cash": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"short_drn": "text",
"drn_id": "text"
},
"reply": {
"content": "text",
"order_uuid": "text",
"order_drn_id": "text",
"status": "text",
"author_name": "text",
"created_at": "text",
"rejection_reason": "text",
"failure_type": "text",
"credit_amount": 1,
"credit_currency_code": "text"
}
},
"tripadvisor": {
"alertStatus": true,
"rating": 1,
"status": "text",
"id": 1,
"translationType": "text",
"attribution": "text",
"roomTip": "text",
"title": "text",
"text": "text",
"username": "text",
"language": "text",
"userInfo": {
"helpfulVotes": 1,
"contributionCount": 1,
"homeTown": "text",
"avatarUrl": "text"
},
"additionalRatings": [
{
"rating": 1,
"ratingLabel": "text"
}
]
},
"ubereats": {
"uuid": "text",
"timestamp": "text",
"rating": 1,
"comment": "text",
"tags": [
"text"
],
"menuItemReviews": [
{
"__typename": "text",
"id": "text",
"rating": true,
"name": "text",
"comment": "text",
"tags": [
"text"
]
}
]
},
"sevenrooms": {
"recommend_to_friend": "Yes",
"feedback_type": "text",
"reservation_id": "text",
"order_id": "text",
"reservation_date": "text",
"received_date": "text",
"created_date": "text",
"overall": "text",
"food": "text",
"drinks": "text",
"ambience": "text",
"service": "text",
"notes": "text"
},
"email": {
"From": "text",
"FromName": "text",
"FromFull": {
"Email": "text",
"Name": "text",
"MailboxHash": "text"
},
"To": "text",
"ToFull": [
{
"Email": "text",
"Name": "text",
"MailboxHash": "text"
}
],
"Cc": "text",
"CcFull": [
{
"Email": "text",
"Name": "text",
"MailboxHash": "text"
}
],
"Bcc": "text",
"BccFull": [
{
"Email": "text",
"Name": "text",
"MailboxHash": "text"
}
],
"OriginalRecipient": "text",
"Subject": "text",
"ReplyTo": "text",
"Date": "text",
"MailboxHash": "text",
"Tag": "text",
"MessageID": "text",
"Status": "text",
"MessageStream": "text",
"TextBody": "text",
"HtmlBody": "text",
"StrippedTextReply": "text",
"Headers": [
{
"Name": "text",
"Value": "text"
}
],
"BlockedReason": "text",
"Attachments": [
{
"Name": "text",
"ContentID": "text",
"ContentType": "text",
"ContentLength": 1,
"Disposition": "text"
}
]
},
"site": {
"fields": [
{
"type": "TEXT",
"id": "text",
"values": [
"text"
],
"label": "text",
"verticalIndex": 0,
"horizontalIndex": 0
}
]
},
"metaMessage": {
"id": "text",
"created_time": "text",
"from": {
"id": "text",
"email": "text",
"name": "text",
"username": "text"
},
"is_unsupported": true,
"message": "text",
"reactions": {
"data": [
{
"reaction": "text",
"users": [
{
"username": "text",
"id": "text"
}
]
}
],
"paging": {
"cursors": {
"before": "text",
"after": "text"
},
"next": "text"
}
},
"fullwhereReaction": "text",
"story": {
"mention": {
"link": "text",
"id": "text"
},
"reply": {
"link": "text",
"id": "text"
},
"reply_to": {
"link": "text",
"id": "text"
}
},
"tags": {
"data": [
{
"name": "text"
}
]
},
"shares": {
"data": [
{
"id": "text",
"link": "text",
"description": "text"
}
],
"paging": {
"cursors": {
"before": "text",
"after": "text"
},
"next": "text"
}
},
"to": {
"data": [
{
"id": "text",
"username": "text",
"email": "text",
"name": "text"
}
]
},
"attachments": {
"data": [
{
"id": "text",
"type": "text",
"mime_type": "text",
"name": "text",
"size": 1,
"file_url": "text",
"image_data": {
"width": 1,
"height": 1,
"max_height": 1,
"max_width": 1,
"url": "text",
"preview_url": "text",
"image_type": 1,
"render_as_sticker": true,
"animated_gif_preview_url": "text",
"animated_gif_url": "text",
"animated_webp_preview_url": "text",
"animated_webp_url": "text",
"raw_gif_image": "text",
"raw_webp_image": "text",
"cta": {
"title": "text",
"type": "text",
"url": "text"
},
"subtitle": "text",
"title": "text",
"is_silhouette": "text"
},
"video_data": {
"url": "text"
},
"generic_template": {
"cta": [
{
"title": "text",
"type": "text",
"url": "text"
}
],
"url": "text",
"subtitle": "text",
"title": "text",
"media_url": "text"
},
"payload": {
"url": "text",
"title": "text",
"sticker_id": 1,
"reel_video_id": {},
"ig_post_media_id": "text",
"product": {
"elements": [
{
"id": "text",
"retailer_id": "text",
"image_url": "text",
"title": "text",
"subtitle": "text"
}
]
}
}
}
],
"paging": {
"cursors": {
"before": "text",
"after": "text"
},
"next": "text"
}
},
"is_deleted": true,
"reply_to": {
"mid": "text",
"is_self_reply": true
}
},
"whatsapp": {
"from": "text",
"from_user_id": "text",
"id": "text",
"timestamp": "text",
"type": "text",
"reaction": {
"message_id": "text",
"emoji": "text"
},
"fullwhereReaction": {
"message_id": "text",
"emoji": "text"
},
"text": {
"body": "text"
},
"audio": {
"id": "text",
"url": "text",
"file_size": 1,
"filename": "text",
"mime_type": "text",
"sha256": "text",
"caption": "text",
"animated": true,
"voice": true
},
"image": {
"id": "text",
"url": "text",
"file_size": 1,
"filename": "text",
"mime_type": "text",
"sha256": "text",
"caption": "text",
"animated": true,
"voice": true
},
"video": {
"id": "text",
"url": "text",
"file_size": 1,
"filename": "text",
"mime_type": "text",
"sha256": "text",
"caption": "text",
"animated": true,
"voice": true
},
"document": {
"id": "text",
"url": "text",
"file_size": 1,
"filename": "text",
"mime_type": "text",
"sha256": "text",
"caption": "text",
"animated": true,
"voice": true
},
"sticker": {
"id": "text",
"url": "text",
"file_size": 1,
"filename": "text",
"mime_type": "text",
"sha256": "text",
"caption": "text",
"animated": true,
"voice": true
},
"system": {
"body": "text",
"identity": "text",
"new_wa_id": "text",
"wa_id": "text",
"type": "text",
"customer": "text"
},
"referral": {
"source_url": "text",
"source_type": "text",
"source_id": "text",
"headline": "text",
"body": "text",
"media_type": "text",
"image_url": "text",
"video_url": "text",
"thumbnail_url": "text",
"ctwa_clid": "text"
},
"order": {
"catalog_id": "text",
"text": "text",
"product_items": [
{
"product_retailer_id": "text",
"quantity": "text",
"item_price": "text",
"currency": "text"
}
]
},
"interactive": {
"type": {
"button_reply": {
"id": "text",
"title": "text"
},
"list_reply": {
"id": "text",
"title": "text",
"description": "text"
}
}
},
"button": {
"payload": "text",
"text": "text"
},
"context": {
"forwarded": true,
"frequently_forwarded": true,
"from": "text",
"id": "text",
"referred_product": {
"catalog_id": "text",
"product_retailer_id": "text"
}
},
"errors": [
{
"code": 1,
"title": "text",
"message": "text",
"error_data": {
"details": "text"
}
}
],
"identity": {
"acknowledged": "text",
"created_timestamp": "text",
"hash": "text"
},
"location": {
"latitude": 1,
"longitude": 1
},
"contacts": [
{
"addresses": [
{
"street": "text",
"city": "text",
"state": "text",
"zip": "text",
"country": "text",
"country_code": "text",
"type": "text"
}
],
"birthday": "text",
"emails": [
{
"email": "text",
"type": "text"
}
],
"name": {
"formatted_name": "text",
"first_name": "text",
"last_name": "text",
"middle_name": "text",
"suffix": "text",
"prefix": "text"
},
"org": {
"company": "text",
"department": "text",
"title": "text"
},
"phones": [
{
"phone": "text",
"type": "text",
"wa_id": "text"
}
],
"urls": [
{
"url": "text",
"type": "text"
}
]
}
],
"isDeleted": true
},
"booking": {
"ufi": {},
"name": "text",
"yourname": "text",
"processedBy": "text",
"hotelServicesFormatted": "text",
"hotelComfort": 1,
"hotelNegative": "text",
"preferred": 1,
"pagename": "text",
"translateButtonStatus": "text",
"processingDate": "text",
"hotelClean": 1,
"id": 1,
"hotelValueFormatted": "text",
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"hotelCity": "text",
"reply": {
"hotelierResponse": "text",
"approved": 1,
"created": "text"
},
"hotelLocationFormatted": "text",
"hotelNegativeTrivial": 1,
"language": "text",
"hotelComfortFormatted": "text",
"hotelStaffFormatted": "text",
"cc1": "text",
"additionalRatings": [
{
"name": "text",
"score": 1,
"scoreOutOf10": 1,
"scoreOutOf10Formatted": "text"
}
],
"canReply": "text",
"hotelAverageFormatted": "text",
"hotelLocation": 1,
"anonymous": 1,
"isNew": 1,
"class": 1,
"experimentalAdditionalRatings": [
{
"name": "text",
"score": 1,
"scoreOutOf10": 1,
"scoreOutOf10Formatted": "text"
}
],
"title": "text",
"country": "text",
"suppressedComment": "text",
"approvalStatus": 1,
"hotelStaff": 1,
"suppressed": 1,
"hotelPositive": "text",
"hotelServices": 1,
"hotelPositiveTrivial": 1,
"approved": "text",
"titleTrivial": 1,
"stayStatus": "text",
"booknumber": 1,
"completed": "text",
"hotelValue": 1,
"hotelCleanFormatted": "text",
"hotelAverage": 1
},
"sunday": {
"optin_level": "HARD",
"review_id": "text",
"created_at_local": "text",
"business_id": "text",
"payment_id": "text",
"platform": "text",
"email": "text",
"rating": 1,
"comment": "text",
"table_number": 1,
"reply_content": "text",
"replied_at": "text",
"paid_amount": 1,
"order_amount": 1,
"currency_code": "text",
"staff_name": "text",
"rating_dimension_food_and_drinks": 1,
"rating_dimension_ambiance": 1,
"rating_dimension_service": 1,
"rating_dimension_value_for_money": 1,
"is_coming_from_sunday": true
},
"experience": {
"configuration": {
"business_name": "text",
"business_id": 1,
"rating_min": 1,
"rating_max": 1
},
"stay": {
"booked_at": "text",
"arrival_date": "text",
"arrival_day": "text",
"departure_date": "text",
"departure_day": "text",
"duration": 1,
"presence_days": [
"text"
],
"room_number": [
"text"
],
"room_type": [
"text"
],
"rate_code": "text",
"booking_additional_properties": [
{
"name": "text",
"value": "text"
}
]
},
"segment": "text",
"purpose": "text",
"customer": {
"email": "text",
"title": "text",
"firstname": "text",
"lastname": "text",
"language": "text",
"birthdate": "text",
"age_at_time_of_stay": 1,
"addr_street": "text",
"addr_city": "text",
"addr_zipcode": "text",
"addr_country": "text",
"continent": "text",
"nationality": "text",
"mobile_phone": "text",
"phone": "text",
"number_of_stays": 1,
"often_travel_to_city": true,
"customer_custom_properties": [
{
"name": "text",
"value": "text"
}
],
"customer_additional_properties": [
{
"name": "text",
"value": "text"
}
]
},
"internal_id": 1,
"response_date": "text",
"average_score": 1,
"ratings": [
{
"internal_id": 1,
"deleted_question": true,
"code": "text",
"question_titles": [
{
"name": "text",
"code": "text"
}
],
"rating": 1,
"text_pro": "text",
"text_con": "text",
"text_neutral": "text"
}
]
},
"facebookFeed": {
"attachments": [
"[Circular Reference]"
],
"likes": {
"data": [
{
"picture": {
"data": {
"url": "text",
"height": 1,
"width": 1,
"is_silhouette": true
}
},
"id": "text",
"name": "text"
}
],
"summary": {
"total_count": 1,
"can_like": true,
"has_liked": true
}
},
"reactions": {
"summary": [
{
"total_count": 1
}
]
},
"comments": {
"data": [
{
"from": {
"picture": {
"data": {
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"height": 1,
"width": 1,
"is_silhouette": true
}
},
"id": "text",
"name": "text"
},
"attachment": {
"data": [
{
"picture": {
"data": {
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"is_silhouette": true
}
},
"id": "text",
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}
],
"summary": {
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"can_like": true,
"has_liked": true
}
},
"created_time": "2026-01-01T00:00:00.000Z",
"id": "text",
"message": "text"
}
]
}
},
"instagramFeed": {
"id": "text",
"timestamp": "2026-01-01T00:00:00.000Z",
"text": "text",
"from": {
"id": "text",
"username": "text"
},
"hidden": true,
"like_count": 1,
"legacy_instagram_comment_id": "text",
"media": {
"media_product_type": "AD",
"id": "text"
},
"parent_id": "text",
"replies": {
"data": [
{
"from": {
"id": "text",
"username": "text"
},
"id": "text",
"timestamp": "2026-01-01T00:00:00.000Z",
"text": "text"
}
]
},
"user": {
"id": "text",
"name": "text"
},
"username": "text"
},
"thefork": {
"reviewUuid": "text",
"restaurantUuid": "text",
"isValid": true,
"createdTs": "text",
"updatedTs": "text",
"reservation": {
"reservationUuid": "text",
"mealDate": "text"
},
"customer": {
"customerUuid": "text",
"firstName": "text",
"lastName": "text"
},
"dinerRating": {
"priceEvaluation": "VERY_CHEAP",
"waitingTimeEvaluation": "VERY_FAST",
"noiseLevelEvaluation": "VERY_QUIET",
"globalRating": 1,
"ambienceRating": 1,
"foodQualityRating": 1,
"serviceRating": 1
},
"comment": {
"publicationStatus": "NOT_REVIEWED",
"moderationReason": "REFORMULATE_REPLY_IRRELEVANT_CONTENT",
"content": "text",
"language": "text",
"createdTs": "text",
"updatedTs": "text",
"publishedTs": "text"
},
"experienceDetail": {
"occasion": "BUSINESS"
},
"restaurantReply": {
"publicationStatus": "NOT_REVIEWED",
"moderationReason": "REFORMULATE_REPLY_IRRELEVANT_CONTENT",
"content": "text",
"language": "text",
"createdTs": "text",
"updatedTs": "text",
"publishedTs": "text"
}
},
"expedia": {
"id": "text",
"reservation": {
"reservationIds": [
{
"id": "text",
"idSource": "text"
}
],
"status": "text",
"primaryGuest": {
"firstName": "text",
"lastName": "text"
},
"checkInDate": "text",
"checkOutDate": "text"
},
"propertyId": [
{
"id": "text",
"idSource": "text"
}
],
"status": "text",
"brandNameV2": "text",
"source": "text",
"createdDateTime": "text",
"lastUpdatedDateTime": "text",
"title": {
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"locale": "text"
},
"body": {
"value": "text",
"locale": "text"
},
"starRatings": [
{
"category": "ecoFriendliness",
"value": "text"
}
],
"isEligibleForResponse": true,
"response": {
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"createdDateTime": "text",
"lastUpdatedDateTime": "text",
"body": {
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"locale": "text"
}
},
"media": [
{
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"highResolutionUrl": "text",
"caption": {
"value": "text",
"locale": "text"
}
}
]
}
},
"attachments": [
{
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"url": "text",
"size": "text",
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"height": "text"
}
],
"spamScore": 1,
"replies": [
{
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"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"source": "AutoGestion",
"channel": "Google",
"text": "text",
"html": "text",
"externalId": "text",
"language": "af",
"mode": "IA",
"attachments": [
{
"contentType": "text",
"url": "text",
"size": "text",
"width": 1,
"height": "text"
}
],
"generated": true,
"sentByFullwhere": true
}
],
"surveyReplies": [
{
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"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"fieldId": "text",
"type": "NPS",
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"group": "text",
"values": [
"text"
],
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],
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"rating": 1
}
],
"contactFormReplies": [
{
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"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"fieldId": "text",
"type": "TEXT",
"label": "text",
"group": "text",
"values": [
"text"
],
"possibleValues": [
"text"
],
"text": "text"
}
],
"socialPostComment": {
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"externalId": "text",
"text": "text",
"externalUserId": "text",
"externalUserName": "text",
"profilePicture": "text",
"permalink": "text",
"attachments": {
"facebook": [
"[Circular Reference]"
]
},
"metadata": {
"facebook": {
"likes": {
"data": [
{
"picture": {
"data": {
"url": "text",
"height": 1,
"width": 1,
"is_silhouette": true
}
},
"id": "text",
"name": "text"
}
],
"summary": {
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"can_like": true,
"has_liked": true
}
},
"reactions": {
"summary": [
{
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}
]
},
"comments": {
"data": [
{
"from": {
"picture": {
"data": {
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"height": 1,
"width": 1,
"is_silhouette": true
}
},
"id": "text",
"name": "text"
},
"attachment": {
"data": [
{
"picture": {
"data": {
"url": "text",
"height": 1,
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"is_silhouette": true
}
},
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}
],
"summary": {
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"can_like": true,
"has_liked": true
}
},
"created_time": "2026-01-01T00:00:00.000Z",
"id": "text",
"message": "text"
}
]
}
},
"instagram": {
"id": "text",
"timestamp": "2026-01-01T00:00:00.000Z",
"text": "text",
"from": {
"id": "text",
"username": "text"
},
"hidden": true,
"like_count": 1,
"legacy_instagram_comment_id": "text",
"media": {
"media_product_type": "AD",
"id": "text"
},
"parent_id": "text",
"replies": {
"data": [
{
"from": {
"id": "text",
"username": "text"
},
"id": "text",
"timestamp": "2026-01-01T00:00:00.000Z",
"text": "text"
}
]
},
"user": {
"id": "text",
"name": "text"
},
"username": "text"
}
},
"deleted": true,
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},
"likeRecommended": true,
"replyRecommended": true,
"hideRecommended": true,
"analyzed": true,
"csatIndex": 1,
"npsValue": 1,
"deleted": true,
"imported": true
}Header parameters
X-API-KEYstringRequired
Partner API Key
X-API-SECRETstringRequired
Partner API Secret
Body
limitnumber · min: 1 · max: 100OptionalDefault:
Pagination limit
10pagenumber · min: 1OptionalDefault:
Page to retrieve
1fromstring · nullableOptional
Date range start
tostring · nullableOptional
Date range end
storesstring · uuid[] · min: 1 · max: 100 · nullableOptional
Store IDs to filter feedbacks
brandsstring · uuid[] · min: 1 · max: 100 · nullableOptional
Brand IDs to filter feedbacks
customersstring · uuid[] · min: 1 · max: 100 · nullableOptional
Customer IDs to filter feedbacks
externalIdsstring[] · min: 1 · max: 100 · nullableOptional
External IDs to filter feedbacks
surveysstring · uuid[] · min: 1 · max: 100 · nullableOptional
Survey IDs to filter feedbacks
contactFormsstring · uuid[] · min: 1 · max: 100 · nullableOptional
Contact form IDs to filter feedbacks
Responses
201
The feedbacks have been successfully listed.
application/json
400
Invalid input format.
401
Unauthorized
post/partners/feedback/list
POST /partners/feedback/list HTTP/1.1
Host: api.fullwhere.com
X-API-KEY: text
X-API-SECRET: text
Content-Type: application/json
Accept: */*
Content-Length: 377
{
"limit": 10,
"page": 1,
"from": "text",
"to": "text",
"stores": [
"123e4567-e89b-12d3-a456-426614174000"
],
"brands": [
"123e4567-e89b-12d3-a456-426614174000"
],
"customers": [
"123e4567-e89b-12d3-a456-426614174000"
],
"externalIds": [
"text"
],
"sources": [
"AutoGestion"
],
"classes": [
"Review"
],
"surveys": [
"123e4567-e89b-12d3-a456-426614174000"
],
"contactForms": [
"123e4567-e89b-12d3-a456-426614174000"
]
}{
"items": [
{
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"context": {
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"brandId": "text",
"storeId": "text",
"purchaseId": "text",
"customerId": "text",
"contactFormId": "text",
"surveyId": "text",
"surveyTrackerId": "text",
"supportEmailId": "text",
"socialPostId": "text",
"link": "text",
"status": "PROCESSED",
"archived": true,
"responseTime": 1,
"interactionTime": 1,
"reactionTimes": 1,
"allowEmailReply": true,
"allowSmsReply": true
},
"source": "AutoGestion",
"class": "Review",
"text": "text",
"html": "text",
"externalId": "text",
"rating": 1,
"language": "af",
"tags": [
{
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"tag": "text",
"color": "text"
}
],
"attributes": [
{
"id": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"attribute": "text",
"type": "SINGLE_SELECT",
"autoDetected": true,
"fromPossibleValue": "text",
"text": "text",
"rating": "text",
"value": "text"
}
],
"themes": [
"Complaint"
],
"emotions": [
"Disappointment"
],
"polarity": "Positive",
"metadata": {
"googleMyBusiness": {
"starRating": "STAR_RATING_UNSPECIFIED",
"name": "text",
"reviewId": "text",
"createTime": {},
"updateTime": {},
"comment": "text",
"medias": [
{
"mediaFormat": "MEDIA_FORMAT_UNSPECIFIED",
"name": "text",
"locationAssociation": {
"category": "CATEGORY_UNSPECIFIED",
"priceListItemId": "text"
},
"googleUrl": "text",
"thumbnailUrl": "text",
"createTime": "2026-01-01T00:00:00.000Z",
"dimensions": {
"widthPixels": 1,
"heightPixels": 1
},
"insights": {
"viewCount": "text"
},
"attribution": {
"profileName": "text",
"profilePhotoUrl": "text",
"takedownUrl": "text",
"profileUrl": "text"
},
"description": "text",
"sourceUrl": "text",
"dataRef": {
"resourceName": "text"
}
}
],
"reviewMediaItems": [
{
"thumbnailUrl": "text",
"thumbnailLabel": "text",
"videoUrl": "text"
}
],
"reviewer": {
"displayName": "text",
"profilePhotoUrl": "text",
"isAnonymous": true
},
"reviewReply": {
"updateTime": {},
"comment": "text",
"reviewReplyState": "text"
}
},
"gmail": {},
"outlook": {
"importance": "low",
"inferenceClassification": "focused",
"id": "text",
"conversationId": "text",
"categories": [
"text"
],
"changeKey": "text",
"createdDateTime": "text",
"lastModifiedDateTime": "text",
"subject": "text",
"sentDateTime": "text",
"receivedDateTime": "text",
"sender": {
"emailAddress": {
"address": "text",
"name": "text"
}
},
"from": {
"emailAddress": {
"address": "text",
"name": "text"
}
},
"toRecipients": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"ccRecipients": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"bccRecipients": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"replyTo": [
{
"emailAddress": {
"address": "text",
"name": "text"
}
}
],
"body": {
"contentType": "text",
"content": "text"
},
"bodyPreview": "text",
"conversationIndex": "text",
"flag": {
"flagStatus": "notFlagged",
"completedDateTime": {
"dateTime": "text",
"timeZone": "text"
},
"dueDateTime": {
"dateTime": "text",
"timeZone": "text"
},
"startDateTime": {
"dateTime": "text",
"timeZone": "text"
}
},
"internetMessageId": "text",
"isDeliveryReceiptRequested": true,
"isReadReceiptRequested": true,
"parentFolderId": "text",
"uniqueBody": {
"contentType": "text",
"content": "text"
},
"hasAttachments": true,
"isDraft": true,
"isRead": true,
"webLink": "text",
"internetMessageHeaders": [
{
"name": "text",
"value": "text"
}
],
"attachments": [
{
"id": "text",
"contentType": "text",
"isInline": true,
"lastModifiedDateTime": "text",
"name": "text",
"size": 1
}
],
"extensions": [
{
"id": "text"
}
],
"multiValueExtendedProperties": [
{
"id": "text",
"value": [
"text"
]
}
],
"singleValueExtendedProperties": [
{
"id": "text",
"value": "text"
}
]
},
"zenchef": {},
"deliveroo": {
"order_uuid": "text",
"created_at": "text",
"rating_comment": "text",
"rating_stars": 1,
"restaurant_id": "text",
"frequency": {
"customer_orders": 1
},
"refund": {
"order_id": "text",
"order_uuid": "text",
"order_drn_id": "text",
"order_number": 1,
"branch_id": 1,
"branch_name": "text",
"order_date": "text",
"order_refund_status": "text",
"order_type": "text",
"refund_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"refund_paid_by_restaurant_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"order_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"order_sub_total": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"order_gross_merchandise_value": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"items": [
{
"id": "text",
"name": "text",
"quantity": 1,
"restaurant_name": "text",
"refund_reason": "text",
"unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"modifiers": [
{
"name": "text"
}
],
"category_name": "text"
}
],
"compensations": [
{
"photos": {},
"refund_status": "text",
"id": 1,
"refund_date": "text",
"status": "text",
"action_id": "text",
"input_description": "text",
"selected_resolution": {
"resolution_type": "text",
"source": "text",
"repeat_order_id": "text",
"repeat_order_drn_id": "text",
"amount": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
}
},
"compensated_items": [
{
"name": "text",
"id": "text",
"reason": "text"
}
]
}
]
},
"order": {
"id": "text",
"items": [
{
"name": "text",
"quantity": 1,
"unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"total_unit_price": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"modifiers": [
{
"name": "text"
}
],
"category_name": "text"
}
],
"restaurant_id": "text",
"amount": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"status": "text",
"rejection_reason": "text",
"order_number": "text",
"timeline": {
"placed_at": "text"
},
"customer": {
"id": 1
},
"paid_in_cash": {
"fractional": 1,
"formatted": "text",
"currency_code": "text"
},
"short_drn": "text",
"drn_id": "text"
},
"reply": {
"content": "text",
"order_uuid": "text",
"order_drn_id": "text",
"status": "text",
"author_name": "text",
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