> For the complete documentation index, see [llms.txt](https://docs.fullwhere.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fullwhere.com/documentation/documentation-en/get-started/locations.md).

# Locations

Go to Settings at the bottom left of the navigation menu, then open the menu [Locations](https://app.fullwhere.com/settings/stores).

{% hint style="success" icon="list-check" %}
**IN SHORT**

Fullwhere locations represent your points of sale.

Customize your point of sale information: name, signature, linked brand, ...

Configure your location's domains and email addresses to sync your emails in Fullwhere.

Manage restricted members' access to your location.
{% endhint %}

{% hint style="info" icon="shield-check" %}
**ACCESS RIGHTS**

To modify a location in your Fullwhere space, you must be a supervising member with Administrator rights or have write access rights on the relevant location.
{% endhint %}

## Locations table <a href="#h_9997e105e2" id="h_9997e105e2"></a>

The locations in your account or those you have access to are displayed in the Locations table.\
You can easily find a location using the text search bar or the Area filter, which lets you display the locations of a brand or a group of locations.

The Locations table displays the following information in columns:

| Column          | Description                                       |
| --------------- | ------------------------------------------------- |
| Location        | Internal name of your location                    |
| Brand           | Brand linked to the location                      |
| Location groups | Location groups that the establishment belongs to |
| Contact email   | The location's contact email                      |
| Signature       | The location's text signature                     |

## Modify a location <a href="#h_6380bd74da" id="h_6380bd74da"></a>

To modify a location's information, click the corresponding row and edit the information from the right panel.

### Information tab <a href="#h_bc9834e24a" id="h_bc9834e24a"></a>

In the information tab, you can modify the general settings of the location.

| Field                       | Description                                                                        |
| --------------------------- | ---------------------------------------------------------------------------------- |
| Location name               | Internal name of your location                                                     |
| Public name of the location | External name of your location                                                     |
| Location code name          | Internal location code                                                             |
| Brand                       | Brand linked to the location                                                       |
| Location groups             | Location groups that the establishment belongs to                                  |
| Default response language   | Language in which responses to your customers will be generated for this location. |
| Location signature          | The location's text signature                                                      |
| Address                     | Postal address of the location                                                     |

This method is recommended because it optimizes the deliverability of your emails.

### Members tab <a href="#h_168be6d8b5" id="h_168be6d8b5"></a>

In the restricted members tab, you can manage the users who have rights on this location.

#### Add a user <a href="#h_e3c3611f2b" id="h_e3c3611f2b"></a>

To add a new user to a location, click Invite.\
Enter the email address of the user to invite.

Once the invitation is sent, you can modify the user's rights, which are set to Viewer by default.

{% hint style="info" %}
Restricted users' roles

* A Manager can view and modify all brands, locations, and feedback associated with the resources to which they have access.
* An Editor can view and modify feedback for the brands and locations to which they have access.
* A Viewer can view all brands, locations, and feedback to which they have access, but cannot make any changes.
  {% endhint %}

#### Manage users <a href="#h_ee375b3a9c" id="h_ee375b3a9c"></a>

Users who have rights on the location are displayed in the Restricted members tab.

You can modify a user's rights via the drop-down menu next to their name.\
​

To remove a user's rights on the location, click the 3 dots at the end of the row, then click Delete.\
This action does not delete the user from your account. They retain any rights they may have on other locations.\
To permanently delete a restricted member, go to the section [Restricted members](/documentation/documentation-en/get-started/members.md#h_8389dc5675).

### Addresses tab <a href="#h_97ac72314e" id="h_97ac72314e"></a>

#### Connect your email addresses to Fullwhere (*recommended*)

You can connect email addresses you own to Fullwhere to send and receive emails from these email addresses.

This requires [connecting and authenticating your domain with Fullwhere](/documentation/documentation-en/connections/authenticate-your-domain-for-sending-emails.md) and configuring an [automatic email forwarding](/documentation/documentation-en/connections/automatic-email-forwarding.md).

#### Use Fullwhere email addresses&#x20;

Each location can be assigned Fullwhere email addresses. These email addresses are created on the fullwhere-mail.com subdomain attached to the brand of the location, for example *@brand.fullwhere-mail.com*.

It is possible to create several Fullwhere contact addresses for the same location, for example to separate different uses: [*support@brand.fullwhere-mail.com*](mailto:sav@marque.fullwhere-mail.com) or [*recruitment@brand.fullwhere-mail.com*](mailto:recrutement@marque.fullwhere-mail.com)*.*

These email addresses can be shared with your customers so they can get in touch with your location.

{% hint style="info" icon="lightbulb" %}
The contact email address of a location can be used in the reply to reviews to invite your customer to contact you again by email.
{% endhint %}

When you create several email addresses for a location, you must set a default email address.\
This one will be used to reply to your customers by email automatically.

### Signature tab

You can configure an email signature to personalize replies to interactions with your point of sale.\
See the full article [Email signatures.](/documentation/documentation-en/get-started/email-signatures.md)

### Variables tab

The [variables](/documentation/documentation-en/automations/variables.md) allow you to dynamically customize your AI agents based on the location concerned by the customer interaction.

When variables are defined in your Fullwhere space, you can set the value that each variable should have for your location.

In the Variables tab, the table displays:

* **Name** : the name of the variable
* **Value** : the value currently set for the location

If **no value is set**, a **dash (-)** appears in the value column.

#### Set or modify a value

To set or modify the value of a variable:

1. Click the ✏️ icon on the right of the row
2. Enter the desired value
3. Click **Save**

The defined value will then be used by your **AI agents** when the variable is called in their instructions: when generating a response, the variable used in the agent will be **automatically replaced by the value corresponding to the relevant location**.


---

# Agent Instructions
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