Keywords

Create words that will be automatically detected by Fullwhere

IN BRIEF

Configure keywords that we will automatically detect using AI.

Use these keywords to filter your data, perform analyses, or define automation logic based on the detected keywords.

ACCESS RIGHTS

To modify the Keywords in your Fullwhere workspace, you must be a supervising member with Administrator rights.

Create keywords

Go to the Settings section > Keywords to create your keywords and assign them the color you want.

Pause keyword detection

Depending on your current needs, you can choose to stop following a keyword.

The button below lets you pause or reactivate the detection of a keyword.

Deleting a keyword will remove it from all customer interactions on which it was detected.

If you want to keep the detection history without having your keyword continue to be detected, you can pause its detection.