Export your data from Inbox
Get XLSX files for your internal needs
The bulk export feature allows you to easily extract Inbox interactions in Excel (XLSX) format for analysis, sharing, or archiving.
Selection of interactions
You can select interactions in several ways using the checkboxes to the left of each row:
Item by item: manually check the interactions you want to include.
Page by page: check all interactions visible on the current page. It is possible to select multiple pages by navigating the pagination.
All filtered items: when you select one or more interactions, you can select all interactions matching your current filters using the shortcut displayed below the filters.
Once items are selected, click Export in the action bar located at the bottom of your screen.
⚠️ Exports are limited to a maximum of 50,000 items.
Structure of the exported file
Exported files are in Excel (.xlsx) format and include one sheet per source:
Email
Contact Form
Survey
Google
Etc.
Specific details:
For the Survey and Contact Form sources, the export contains two sheets:
Summary view: one row corresponds to one interaction.
Detailed view: contains the answers to associated sub-questions.
The id columns allow linking the two sheets.
Export history
Exports are performed in the background and available in your export history, available in Reports and Exports → My exports.
Each row indicates:
The creation date
The user who created the export (filterable via Created by)
The type of data exported
The file name
The number of rows exported
The generation status (Requested, In progress, Completed).
Quick actions are available:
⬇️ Download the file;
🗑️ Delete an export.
Administrator members have access to all exports performed by users in their Fullwhere space. Restricted members only have access to the exports they performed.
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