> For the complete documentation index, see [llms.txt](https://docs.fullwhere.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fullwhere.com/documentation/documentation-en/integrations/connect-instagram-facebook-and-whatsapp.md).

# Connect Instagram, Facebook and WhatsApp

Find your Meta messages in Fullwhere

To connect your Instagram, WhatsApp, or Facebook Business account, please follow the instructions below.

{% hint style="info" icon="shield-check" %}
**ACCESS RIGHTS**

To connect the Meta ecosystem to your Fullwhere workspace, you must be a supervising member with Administrator rights.
{% endhint %}

Log in to your Fullwhere account.

* Go to Settings
* Then to [Connections](https://app.fullwhere.com/settings/connectivities).
* Select a platform to configure (Instagram, WhatsApp, Facebook)

## Instagram <a href="#h_b8c28c83dd" id="h_b8c28c83dd"></a>

* On the "Instagram Message" card, click Configure
* In the panel that opens on the right, click Connect Instagram

On the Facebook dialog page that opens, you may be asked to log in to your Facebook account if you are not already logged in on your current browser.

Once logged in, choose the Business Portfolio to which the Instagram page you want to connect to Fullwhere is attached, then click Continue:

![](https://downloads.intercomcdn.com/i/o/1175965352/13480f37a15673929e6546e3/image.png?expires=1773057600\&signature=69aba47c57afa33d021146432f4356c33fdf85552669284ecccc54a9f22118e2\&req=dSEgE8B4mIJaW%2FMW3nq%2BgV9QyYkn8Gtqx7Bu8YGAkwN7wzVsqs8TsntbVpi%2F%0AQav%2BgRGF9Zg05yClwktYkyQo8bM%3D%0A)

In the next step, choose the Facebook page to which your Instagram Business account is linked, then click Continue:

![](https://downloads.intercomcdn.com/i/o/1175966959/e5548ac4a09f1c367bbc89e4/image.png?expires=1773057600\&signature=d13bca55983a52f2eb69347d0150dc4c8d23ea5ec3f182376dbbdcb49603dddc\&req=dSEgE8B4m4haUPMW3nq%2BgZvABBxVRERB02aqjbUd7ya8zJACMEp67LWMMo%2FX%0AOO8BRR8Lf8gQBwqka7wtFM3ud00%3D%0A)

In the next step, select the Instagram Business account you want to connect to Fullwhere, then click Continue:

![](https://downloads.intercomcdn.com/i/o/1175968056/811fb9ae0fb6388cd8f88e14/image.png?expires=1773057600\&signature=9ebdd29ad3ec938fb5f7c0e148a64f63e431b15b288217e50882094de069df1c\&req=dSEgE8B4lYFaX%2FMW3nq%2BgTMpO9VCklJTrJ%2BDvh4Bh0KmaYPi5MU9ZQtSl%2FMl%0APSdw5vI%2Bvplf%2F74I%2FszHRfM4Iuo%3D%0A)

Finally, you will be asked to save the permissions you have just granted to Fullwhere. To confirm, click Save, then I understand.

Once redirected to Fullwhere, to check that the connection has been established, go to Settings, Connections, then on the Instagram section click Edit. The Instagram Business accounts connected to Fullwhere are displayed in the panel that opens on the right.

## Facebook <a href="#h_34104ab31b" id="h_34104ab31b"></a>

* On the "Facebook Message" card, click Configure
* In the panel that opens on the right, click Connect Facebook

On the Facebook dialog page that opens, you may be asked to log in to your Facebook account if you are not already logged in on your current browser.

Once logged in, choose the Business Portfolio to which the Instagram page you want to connect to Fullwhere is attached, then click Continue:

![](https://downloads.intercomcdn.com/i/o/1175965352/13480f37a15673929e6546e3/image.png?expires=1773057600\&signature=69aba47c57afa33d021146432f4356c33fdf85552669284ecccc54a9f22118e2\&req=dSEgE8B4mIJaW%2FMW3nq%2BgV9QyYkn8Gtqx7Bu8YGAkwN7wzVsqs8TsntbVpi%2F%0AQav%2BgRGF9Zg05yClwktYkyQo8bM%3D%0A)

In the next step, choose the Facebook page to which your Instagram Business account is linked, then click Continue:

![](https://downloads.intercomcdn.com/i/o/1175966959/e5548ac4a09f1c367bbc89e4/image.png?expires=1773057600\&signature=d13bca55983a52f2eb69347d0150dc4c8d23ea5ec3f182376dbbdcb49603dddc\&req=dSEgE8B4m4haUPMW3nq%2BgZvABBxVRERB02aqjbUd7ya8zJACMEp67LWMMo%2FX%0AOO8BRR8Lf8gQBwqka7wtFM3ud00%3D%0A)

Finally, you will be asked to save the permissions you have just granted to Fullwhere. To confirm, click Save, then I understand.

Once redirected to Fullwhere, to check that the connection has been established, go to Settings, Connections, then on the Facebook section click Edit. The Facebook Business accounts connected to Fullwhere are displayed in the panel that opens on the right.

## WhatsApp <a href="#h_d3041349df" id="h_d3041349df"></a>

* Click Configure
* In the panel that opens on the right, click Connect WhatsApp.
* Follow the steps

Once redirected to Fullwhere, to check that the connection has been established, go to Settings, Connections, then on the WhatsApp section click Edit. The connected accounts are displayed in the panel that opens on the right.

***

{% hint style="warning" %}
🔔 Once your accounts are connected, please notify our teams so that we can validate the page synchronization.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.fullwhere.com/documentation/documentation-en/integrations/connect-instagram-facebook-and-whatsapp.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
